Engineer – Quality Assurance / QA ( AQM) - Port Klang

Engineer – Quality Assurance / QA ( AQM) - Port Klang

• Perform internal quality performance tracking from end to end (Material, SMT-PCBA, DIP, Final Assembly function test and Packing) from customer point of view.
• Act as the main contact window between customers and the factory, deliver zero-defect and competitive products and services to customers.
• Review and follow up until closure quality issues RCCA and 8D preventive measures.
• Generate and issue RMA number for any DOA or repair requests by customer. Track the RMA process from end to end including document preparation, shipment, receiving, sorting, repair and return.
• Prepare daily, weekly and monthly report of quality performance and improvement plans to customer.
• Prepare RCCA, 5 Whys, 8D and other reports required by customer and follow up until issue closure.
• KPI : Customer’s satisfaction, No major complaint from customer and QBR No.1

Job Requirements

Application Questions

About Wistron

Wistron is a global leader providing state-of-the-art design, manufacturing, services, and systems for information and communication products to top branded companies worldwide. As one of the top 3 global makers of technology products, Wistron adapts cutting edge i4.0 technology and solution to its digitized smart manufacturing facility with automated production lines. Wistron is devoted to increasing the value of our services through non-stop development of innovative solutions in the areas of green recycling, cloud systems and services, and display vertical integration.

Wistron is a Fortune Global 500 company with annual revenue exceeding US$29 billion and over 80,000 employees in over 10 manufacturing sites around the world. Wistron welcomes employees who are passionate about work, adaptable in a fast-paced environment, and have a dynamic mindset to work with global colleagues surrounded by tomorrow’s technology!

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