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Technical Support Executive - Global Telco Company (Basic Salary + Allowance).
Hiredly XPetaling Jaya, Selangor, Malaysia8 hours ago
Job descriptionProvide ongoing technical support to customers via telephone and email regarding product-related issues. Utilize strong interpersonal and communication skills to manage customer frustrations and effectively resolve issues. Assess the customer’s level of technical knowledge and tailor communications accordingly to ensure clear understanding and resolution. Perform basic probing to determine appropriate next steps for software-related inquiries.
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Technical Executive • Petaling Jaya, Selangor, Malaysia
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