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Network Engineer - SD-WAN - L3 Support

Network Engineer - SD-WAN - L3 Support

HCLTechKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Overview

We are seeking a skilled SD-WAN Network L3 Support Engineer with expertise in Viptela to join our team in Malaysia. The ideal candidate will be responsible for providing advanced technical support for our SD-WAN solutions, ensuring high availability, performance, and security of our network infrastructure. Mandarin speaking is required to cater clients from Mandarin speaking countries.

Key Responsibilities

SD-WAN & WAN Technologies

  • Design, implement, and optimize SD-WAN solutions using Cisco and other leading vendors.
  • Configure and troubleshoot WAN technologies including MPLS, DMVPN , and dynamic routing protocols ( BGP, OSPF, EIGRP ).
  • Lead migration projects from legacy WAN to SD-WAN architecture.
  • Develop and maintain SD-WAN policies , templates, and performance baselines.

Data Center & ACI Infrastructure

  • Architect and deploy Cisco ACI environments including tenants, bridge domains, EPGs, and L3 gateway migrations.
  • Implement Spine-Leaf topology using Cisco Nexus 93108YC-EX / FX, C93360YC-FX2.
  • Manage and optimize Nexus switches , VDC, VPC+, FabricPath, and NX-OS environments.

    • Network Design & Documentation

  • Create High-Level Designs (HLD) , Low-Level Designs (LLD) , Network Implementation Plans (NIP) , and NRFU documentation.
  • Develop Visio diagrams and procedural documentation for operational handover.

    • Security & Wireless

  • Configure and support F5 LTM / GTM , FortiGate , Palo Alto , and Cisco ASA firewalls.
  • Implement and troubleshoot wireless networks using Cisco DNA Wireless, Prime, and Aruba ClearPass.

    • Project & Stakeholder Management

  • Collaborate with cross-functional teams and represent the network domain in virtual project teams.
  • Execute scheduled implementations during maintenance windows and ensure compliance with audit requirements.
  • Mentor junior engineers and lead knowledge transfer sessions.

    • Required Skills & Experience

  • 7+ years in network engineering, deployment, and operations.
  • Strong experience in SD-WAN , Cisco ACI , Nexus , and routing protocols .
  • Proven ability to manage global enterprise networks and data centers.
  • Excellent documentation, communication, and stakeholder engagement skills.
  • Experience with ITIL processes , disaster recovery drills, and compliance audits.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

    • Note : This description excludes extraneous postings and site notices to maintain focus on the role responsibilities and requirements.

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