Senior IT Engineer (REF : NC)

The company specializes in the trading and distribution of essential industrial components and materials, positioning itself as a strategic one‑stop solution provider that dramatically simplifies procurement for the manufacturing and production sector. It offers a vast, reliable portfolio of both standardized and custom‑engineered parts critical for equipment manufacturing, maintenance, and systems integration.

Responsibilities

• Provide support in IT‑related analysis and management reporting as required
• Manage and maintain Active Directory account & Microsoft Office 365
• Maintain servers, office network, office telecommunication devices (including desk phones), photocopier, and overall IT infrastructure of the company
• Perform software and hardware installation and configuration, PC / Server maintenance
• Provide first‑hand technical support and troubleshooting to resolve IT issues encountered by users both locally and in overseas subsidiaries
• Liaise with vendors on all hardware & software procurement
• Maintain proper documentation and record of system, hardware & software
• Work closely with Japan Headquarters and AEC on issues with the in‑house system and IT projects
• Design and implement (RPA / Macro / Coding) for data / task automation
• Serve as an information security representative, such as dealing with information security accidents, handling of information devices, and technical control of confidential information
• Provide first‑hand IT technical support and on‑site assistance in the event of a power outage or electricity failure
• Business Continuity planning for IT infrastructure
• Liaise with local IT vendor, telecommunication operators such as TM and TIME
• Support on all IT‑related agreement / contract renewal / new proposal
• Assist in the annual BP costing and planning process

Qualifications

Additional Information

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