A&W Assistant Restaurant Manager

Are you a seasoned leader with a passion for delectable food and the ability to inspire and lead a dynamic team? If you believe that good food truly starts with great people, then you're the perfect fit for our A&W family! We're on the lookout for Assistant Restaurant Manager / Manager-in-Training to take our iconic flavors to the next level.

Overview :

As an A &W Assistant Restaurant Manager / Manager-in-Training, you'll be in charge of upholding the rich tradition of A&W - serving delicious fast food in a welcoming atmosphere. You'll be the driving force behind our commitment to exceptional food quality, outstanding customer service, and a memorable dining experience. Manage the daily shift management of the restaurant to meet and maintain A&W operations standards.

Work Location :

Selangor

Perak

Penang

Kuala Lumpur

Negeri Sembilan

Johor

Duties and Responsibilities :

• To assist the Restaurant General Manager in achieving the set targets in store operations KPI’s.
• To lead and manage shifts in achieving CHAMPS standards and company goals.
• Ensuring the shift is properly staffed and ready to handle business volume.
• To maintain effective communication at all times.
• To assist in active recruiting plans when necessary.
• To deliver great customer service and achieve service targets during the shift.
• To handle all customer complaints and resolve them in a timely manner.
• To assist the Restaurant General Manager with payroll, attendance, administrative tasks, and paperwork as needed.
• To provide coaching to Team Members on their day-to-day operations.
• To conduct On Job Training (OJT) or Classroom training to Team Members on a regular basis.

Qualifications & Requirements :

• Degree or diploma in any discipline.
• 1 year of experience in F&B or service-related experience.
• Good technical or SOP knowledge.
• Proven ability to uphold operations and company standards.
• Willing to learn, responsible, and maintain a positive attitude with a high level of energy at all times.

Fresh graduates and those who are passionate about food and excellent service are encouraged to apply.

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