Mission
The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Decathlon KLGCC Mall, Kuala Lumpur, which is Opening Soon!
Kickstart your career with us at Decathlon KLGCC Mall, where lifestyle meets prestige!
We’re on the lookout for Part-Timers with sports expertise who are energetic, passionate, and ready to deliver premium experiences in line with our vibrant community and catchment.
Be part of a workplace surrounded by an award-winning golf course and the Sime Darby Convention Centre, right in the heart of the prestigious KLGCC Resort.
Join us and bring your passion for sports, and grow with a store that will uniquely blend sports and prestige.
Your Responsibilities
As a Sports Advisor, your role is to ensure all customers leave our stores ‘satisfied or very satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon invests heavily in the development of teammates so those who want to build careers within the business can flourish. Whether you’re a student looking for a part-time role or someone seeking a career change, Decathlon caters to all.
- To Customers
- Welcome customers professionally
- Ensure customer satisfaction by providing suitable solutions for returns, complaints, checkout, etc.
- Know the technical features and user benefits of Decathlon products to offer appropriate recommendations, regardless of product range
- Develop and maintain customer relationships both in-store and online
- Pass on sports passion and help customers discover new sports
- Encourage subscription / registration of loyalty cards to enhance customer information
- To Decathlon Malaysia
- Understand departmental goals and work with the team to achieve them
- Promote innovation and sports experiences in-store
- Use resources and tools to boost sales
- Arrange store layout following implantation principles and guidelines
- Ensure high-quality store layout and presentation
- Maintain stock accuracy and availability using the automatic replenishment system
Safety of People and Goods
Enforce safety and security standardsKnow and implement fire safety and evacuation proceduresDevelopment and Skills
Participate in training to develop skillsProfile
Requirements
Students or those seeking part-time positions encouraged to applyHourly rate of RM13.56Strong communication skills in English and Bahasa Malaysia (written and spoken); other languages are a plusBachelor’s Degree or Diploma requiredCustomer-centric with a strong sense of serviceWillingness to help others, responsible, self-motivated, adaptableHuman-first attitude with high communication skillsDigitally savvyAble to work as part of a team during busy times (weekends and holidays)Skills
Customer ServiceCommunication#J-18808-Ljbffr