Remote Service Delivery - Service Engineer
SAPKepong, Kuala Lumpur, Malaysia2 days ago
Job descriptionDegree in Computer Science, Information Systems, Physics, Mathematics, Engineering or a related field. Knowledge of SAP technology (ABAP, Java, HANA). Fundamental concepts of the SAP Business Technology Platform (BTP). Functional and technical experience in one of the SAP Cloud solutions such as SuccessFactors, Ariba, CX, IBP, SAP Analytics Cloud, or SAP Integration Suite. Programming knowledge in SAP technologies, including ABAP, databases, CDS, OData, and SAP Fiori. Strong programming skills in JavaScript / Node.js are an added advantage. Well‑versed in database design and query optimization. Proficient speaking, writing, and presenting in English. Technical curiosity with strong analytical and problem‑solving skills. 8+ years of experience with SAP products and technology. Preferable experience or certification on SAP Cloud solutions (SuccessFactors, Ariba, CX, IBP, SAC). Relevant module certification is a plus. Strong customer‑facing experience and business acumen. Proven knowledge of SAP Services & Support Portfolio.
Remote Service Delivery - Service Engineer
SAP Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
We help the world run better . At SAP, we bring digital solutions to over 20 industries and 80% of global commerce. This role enables you to shape the future of enterprise support with innovative service delivery.
Position Summary
SAP, the Cloud Company powered by HANA, leads the enterprise application market. This position is within the Global Remote Service Delivery (RSD) organization, supporting SAP Enterprise Support and SAP Enterprise Support Cloud Editions. The Service Engineer delivers excellence in regional customer delivery, driving value through technical expertise and continuous improvement.
Responsibilities
- Perform root cause analysis and provide solutions to customers in complex environments.
- Deliver SAP Services & Support – remote Continuous Quality Check (CQC) and Expert Guided Implementation (EGI) services as a technical / functional expert.
- Support customers in their transformation to S / 4HANA and / or the Cloud.
- Actively provide customer feedback to product or service development teams.
- Drive new initiatives and activities to improve the value of our services.
- Collaborate seamlessly with teams in other regions and / or functions across the globe.
- Stay engaged with the latest technologies and SAP products.
- Identify learning opportunities by staying curious and open to new experiences that enhance technical and functional knowledge.
Qualifications & Skills
Equal Employment Opportunity
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity, or disability, in compliance with applicable laws.
Successful candidates may be required to undergo a background verification with an external vendor.
For responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process.
#J-18808-Ljbffr
Create a job alert for this search
Service Engineer • Kepong, Kuala Lumpur, Malaysia
Related jobs
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara%20Corporation)
![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara)
%20Technology%20Co.%2C%20Ltd.)
- Promoted
Delivery Engineer - Intune
Noventiq MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Design and implement Microsoft Intune solutions for endpoint management, including device enrolment, policy configuration, and application deployment.
Implement security policies and configurations ...Show moreLast updated: 25 days ago
- Promoted
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi Vantara CorporationShah Alam, Selangor, Malaysia Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional - Field Dispatch).The role must accept working in rotation shifts (including night shift).We\'re Hitachi Vantara...Show moreLast updated: 30+ days ago
- Promoted
Service Engineer
ROHDE & SCHWARZ GmbH & Co. KGShah Alam, Selangor, Malaysia Ensure servicing tasks are carried out in accordance with customers’ requirements, including returning equipment to the original manufacturers’ specifications and incorporating the latest hardware / ...Show moreLast updated: 30+ days ago
- Promoted
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi VantaraSelayang Municipal Council, Selayang Municipal Council, Malaysia Job Title : Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).The role must accept working in rotation shifts (including night shift).We’re Hitac...Show moreLast updated: 28 days ago
- Promoted
Service Engineer
Rohde & SchwarzShah Alam, Selangor, Malaysia Our labs are certified with ISO and MS ISO / IEC 17025.We value long term partnership and are committed to provide the best to our customers.
Ensure that servicing tasks are carried out in accordanc...Show moreLast updated: 30+ days ago
- Promoted
CUSTOMER SERVICE ENGINEER (Aseptic)
Serac AsiaKlang City, Selangor, Malaysia To provide on-site and remote technical support, maintenance, troubleshooting, and customer training for aseptic filling and packaging machines.
Ensure optimal machine uptime and compliance with ste...Show moreLast updated: 1 day ago
- Promoted
Delivery Engineer (Dec 2025)
AfterschoolSelangorMalaysia, Selangor, Malaysia This role focuses on software application support within the telecommunication industry.You will be involved in system configuration, upgrades, and technical support to ensure smooth business opera...Show moreLast updated: 28 days ago
- Promoted
Senior Associate, Service Delivery Support Engineer
AstroKuala Lumpur, Kuala Lumpur, Malaysia Senior Associate, Service Delivery Support Engineer – Astro, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Provide first-level technical support on incidents related to BSS Application ...Show moreLast updated: 30+ days ago
- Promoted
Service Engineer
Sperton Global ASKuala Lumpur, Kuala Lumpur, Malaysia A leading innovator in machine vision and fiber optics, this company aims to implant "eyes and brains" in machines, focusing on AI-driven machine vision solutions and optoelectronic technologies.It...Show moreLast updated: 30+ days ago
- Promoted
Service Delivery Manager
Takaful MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia The Service Delivery Manager (SDM) of technology governance is responsible for ensuring that IT services are delivered in a controlled, compliant, and efficient manner aligned with internal policie...Show moreLast updated: 26 days ago
- Promoted
Service Sales Engineer
Mettler-Toledo International Inc.Petaling Jaya, Selangor, Malaysia Our Opening and Your Responsibilities.The Service Sales Engineer is responsible for selling and promoting our services to the pre‑defined potential customers in a specific geographic area.The succe...Show moreLast updated: 30+ days ago
- Promoted
Service Engineer
MacGregorKuala Lumpur, Kuala Lumpur, Malaysia MacGregor is a global company operating in 30 countries with 2000 employees, providing sustainable cargo and load handling for the maritime and offshore industries.
Our solutions are found in over h...Show moreLast updated: 30+ days ago
- Promoted
Service Engineer
Rohde & Schwarz (China) Technology Co., Ltd.Shah Alam, Selangor, Malaysia Ensure that servicing tasks are carried out in accordance with the Customers’ requirements.Tasks may include that equipment is returned to the original manufacturers specifications and that the lat...Show moreLast updated: 30+ days ago
- Promoted
Remote Service Delivery - Service Engineer
SAP SEKuala Selangor, Kuala Selangor, Malaysia Remote Service Delivery - Service Engineer.At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you.
We're builders touching over 20 industries and 80% of global com...Show moreLast updated: 7 days ago
- Promoted
Service Engineer
EMS Test MeasurementKuala Lumpur, Kuala Lumpur, Malaysia EMS Test Measurement, you’ll go beyond equipment servicing — you’ll be at the forefront of.EV battery testing, and high-tech manufacturing.
This role is ideal for engineers who are passionate about ...Show moreLast updated: 17 days ago
- Promoted
Service Delivery Manager
Career HorizonsKuala Lumpur, Kuala Lumpur, Malaysia In terms of support case management and reporting, preventive maintenance arrangement and report presentation, service performance assessment, execution of improvement plan, and escalation manageme...Show moreLast updated: 30+ days ago
- Promoted
SAP Service Delivery Manager
E-Outsource AsiaKuala Lumpur, Kuala Lumpur, Malaysia We are seeking a dedicated and experienced Service Delivery Manager to oversee the delivery of our SAP consulting and outsourcing services.
The successful candidate will manage consulting teams, ens...Show moreLast updated: 1 day ago
- Promoted
Remote Service Delivery - Service Engineer
TipTopJob.com MalaysiaKuala Selangor, Kuala Selangor, Malaysia At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h...Show moreLast updated: 1 day ago