Knowledge Management Assistant

Our people are ambitious and humble , believing in what they do and convinced that our purpose is shaping a world of trust . With responsibility and openness , they daily serve our 400,000 clients in 140 countries, to better society. Across all our businesses and countries, each one of our people leaves their mark in shaping society .

We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, and proof of growth and development.

Being part of the BV family is more than just working; it’s being convinced that you will leave your mark… in shaping a world of Trust .

JOB RESPONSIBILITIES :

• Handle the SMAX Service Management Request for KM workflow.
• Manage the SMAX KM Articles & News workflow : Compile, classify relevant content and publish it on the platforms (Teams, Viva Engage, etc.). Organize meetings and follow up with relevant stakeholders (creator, reviewer, etc.).
• Manage the SMAX banner update.
• Promote collaboration and knowledge sharing culture through defining, supporting and encouraging the use of knowledge for employees of all skill levels and roles.
• Participate in meetings and interviews to identify and create Knowledge contents and to share the KM process.
• Maintain KM documentation up to date.
• Maintain the knowledge management system or platform contents up to date : ensure that the KM content is up to date (archival dates for articles follow up).
• Help capture new knowledge : suggestions for new articles content, identify the missing content (Leia reports).
• Actively share KM news and content for IT community on the different channels (Viva Engage, Teams communities).
• Apply the KM calendar : KPI, highlight articles, monthly review.
• Data Management.

JOB REQUIREMENTS :

Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world we live in.

#ShapingaWorldofTrust #leaveyourmark

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