Corporate Trainee – Client Server

Overview

The Operation and Monitoring Corporate Trainee will provide day-to-day support to team members, especially on daily operations and documentation. This includes understanding the monitoring process, serving as gatekeeper of knowledge documents, supporting the team to open / update / close incidents, learning to create a task in ServiceNow and basic troubleshooting of incidents. Responsible for assisting Team Head with tracking documents (e.g., KPI) on a monthly basis and documenting it in SharePoint.

Responsibilities

• The Operation and Monitoring Corporate Trainee must be team oriented, organize their own activities, work autonomously and with full accountability.
• Client Server Corporate Trainee Support : Assist with troubleshooting client / server issues and provide quick solutions. Must proactively learn and work on the issue.
• Collaboration with IT Teams : Work with other IT teams to ensure smooth integration of applications and solutions.
• Training and Development : Keep learning and using new technologies and methods relevant to the role (part of daily training).
• Coordinate weekend activity meetings and prepare documentation for them.
• Adhere to company policies and procedures related to client-server operations, security and data privacy.
• Additional Tasks : Participate in other projects / tasks as assigned by senior or Team Head.

Formal Education & Qualifications

Contract & Perks

NOTE : Successful candidates will be employed on a 6-month contract directly under Commerz Global Service Solutions Sdn Bhd. Upon completion of the Corporate Trainee Program, permanent employment will be offered based on overall performance evaluation throughout the 6 months program.

Perks and benefits : Medical, Dental. Customize your own medical benefits. Medical cover.

About CGSS

Commerz Global Service Solutions (CGSS) is a 100% subsidiary of Commerzbank AG. Global service provider based in Kuala Lumpur and Penang, Malaysia. With its global expertise and network, CGSS delivers a wide range of global services to clients across Asia, Europe, and the Americas. Visit for more details.

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Application Questions

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