IT Executive

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

About the Role : To provide responsible and highly skilled management in directing all facets of IT functional requirements. The IT Executive will provide assistance in planning, coordinating and implementing IT solutions for new and existing projects and store opening.

The IT Executive will provide operational and technical support to the users to ensure successful implementation of the store setup project, to set a store to be ready for open as per agreed project / business plan.

Key Responsibilities :

• Provide setup, maintain and IT support to all end users / outlets for computers, POS, network, peripherals and software application
• Ensure IT operations are effectively and efficiently executed
• Maintain up-to-date documentation on all IT related
• Procurement, tracking and maintain IT inventory, contract and licenses
• Project management and implementation
• Vendor / service provider management of deliverable, progress and implementation
• Application administrative maintenance and end-user training
• Understand business and security requirements and implement IT infrastructure solutions including server, network, virtualization, storage, local and cloud backup, cloud operation, digital telephony, POS and etc
• As a support executive, the individual will ensure that quality support is rendered to our retail outlet through phone support, remote support and onsite support
• Maintenance of distributed CCTV systems
• Perform other duties as and when assigned by superior

Requirements :

Valiram is an equal opportunities employer and welcomes applications from diverse candidates.

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