Business Analyst Intern

Company Overview :

Bitlab specialises in building custom and complex portals, websites, mobile applications, and cloud & AI solutions. We turn ideas into tangible digital experiences with a focus on flexibility, agility, and client-centric delivery.

Role Summary

We're looking for a Business Analyst Intern to support our product, design, and engineering teams on real client projects. You'll learn how requirements become shipped features - working hands-on with senior BAs / PMs in an agile environment.

• Location : Mont Kiara, Kuala Lumpur
• Duration : 3–6 months (flexible)
• Schedule : Full-time (Mon–Fri)
• Compensation : Monthly internship allowance

What You'll Do

sit in on stakeholder sessions, capture notes, extract action items, and help shape problem statements and success metrics.

draft and maintain user stories, acceptance criteria, simple BRDs / FRDs, change logs, and RAID logs under guidance.

help organise product backlogs, refine tickets, and prepare sprint boards (ClickUp).

create basic flowcharts, logic flows, and user journey maps (Miro / FigJam).

perform light competitor / benchmark research and synthesise insights for the team.

draft test cases, execute tests, log defects, and follow up on fixes; help coordinate user feedback.

work with UX to annotate wireframes / prototypes (Figma) and ensure requirements are traceable to designs.

clarify requirements, read simple API / Swagger docs, and keep a data dictionary / current state notes.

prepare project status updates, minutes, and client-ready slides.

help ensure documentation consistency and basic data-protection hygiene (e.g., PDPA awareness).

What You'll Learn

Requirements (Must-Haves)

Benefits