System Analyst Lead, Cards

Job Responsibilities :

• Lead, build and manage a team of IT System analysts supporting cards platform and strategic projects across the franchise
• Build, manage and implement system capabilities based on understanding of the business functions and in line with the architecture strategy
• Be responsible for the functional solution construct for the Cards processor (CardLink-Mainframe) platform and distributed platform teams (Remote commerce, portals, collections, loyalty and digital banking interfaces)
• Ensure cross functional analysis is carried out during requirement and solution phase, by tapping into collective knowledge of business, system analysts, operations and cross-functional technology teams
• Plan and partner with Domain architects to establish the design solution by sharing and validating options in context of requirements and technology roadmap
• Build the team's capabilities to consistently maintain the repository of system features inventory and data maps for the cards domain
• Lead and engage in innovative problem-solving activities, requiring conceptual thinking creating 'out of the box' solutions with prototypes and pilots.
• Establish processes for system analysts to elicit detailed requirements from all impacted business and control teams and build the ability to translate the requirement insights into scalable group-wide solution with well-defined acceptance criteria
• Partner with Program managers and Business Solution Specialist to collate, understand and finalize functional requirements
• Build a culture of collaboration with application development and testing teams to ensure that the requirements and solutions are correctly understood, refined as well as being translated into equivalent deliverables at each stage of execution
• Facilitate discussion of concepts with business, Operations and technology stakeholders in order to establish use cases. Lead with establishing MVP based on priorities and cost involved
• Establish E0 / E1 sizing and Tshirt sizing best-in-class models across cards technology by connecting needs, requirements with solution options and dependency factors
• Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles, enterprise design principles, security and control standards
• Inspire and drive the team to be the superior Cards Subject Matter Experts in specializing across cards systems and cultivate wider insights and hands-on delivery capabilities for the cards technology organization
• Foster an environment of technology excellence and innovation
• Plan & collaborate across cross-functional domain application teams outside cards technology to manage functional, technical and security related dependencies of the solution
• Ensure that the application teams across group and countries build the enhancements according to the technical solution plan
• Partner with Test Management teams to review test strategy / test scripts, ensure completion of SIT, UAT, performance / load testing and application security testing with quality outcomes
• Manage the function validation support during UAT phases to ensure that requirement exit criteria are met correctly
• Build exceptional peer relationships with key stakeholders and be able to influence key outcomes. Escalate issues that impacts project schedule on timely basis and propose workarounds / resolutions
• Demonstrate energy and ability to function in an intense & complex environment demonstrating initiative and operating with an ownership attitude to deliver results.

Job Requirements :