We are seeking a skilled SAP FSM Consultant to join our team. The ideal candidate will have 2-3 years of experience implementing SAP Field Service Management (FSM) solutions, with expertise in configuration, customization, and testing to meet client needs. Responsibilities include performing business process analysis, facilitating workshops for requirement gathering, conducting gap analysis, and creating functional and technical documentation.
Key Responsibilities :
- Business Process Analysis : Perform in-depth analysis of client business process requirements and provide tailored solutions.
- Workshops & Requirements Gathering : Facilitate workshops to gather business requirements, preparing a comprehensive requirement traceability matrix.
- Configuration and Customization : Proficiently configure, customize, and test SAP FSM scenarios according to client needs.
- Gap Analysis : Proficiently configure, customize, and test SAP FSM scenarios according to client needs.
- Documentation : Create detailed functional and technical design documents, test cases, and results for implementation projects.
Technical Experience :
SAP FSM Experience : Minimum 2-3 years of experience implementing SAP FSM, with at least 1 full lifecycle project.SAP CRM / C4C Service : Experience in the implementation of SAP CRM or C4C Service modules is a plus.Field Service Management Knowledge : Strong understanding of end-to-end field service management processes.Integration Expertise : Knowledge of FSM integration with SAP Service Cloud, S / 4 HANA, and ECC.Proaxia Standard Connector : Understanding of the Proaxia FSM connectorSAP CPI : Understanding of the CPI Integration with FSMSAP BTP Integration : Understanding of the BTP Integration with FSMKey FSM Capabilities : Experience with FSM capabilities like Planning & Dispatching, Smart Forms, Business Rules, Crowd Service, and Self-Service.Professional Attributes :
Communication : Strong verbal and written communication skills.Team Collaboration : Ability to work effectively in a team environment.Analytical Skills : Strong problem-solving and analytical abilities.Presentation Skills : Ability to deliver clear and concise presentations.We are a global IT consulting company that specialises in cutting-edge cloud and enterprise applications with a primary focus on SAP solutions. Established in 2014, we offer end-to-end Customer and People experiences through our SAP solutions, seamlessly integrating with other platforms.
With headquarters in Australia and offices in India, the Middle East, the US, and Singapore, we are committed to helping our clients achieve their business goals. Our expert team utilises the latest technologies and best practices to deliver high-quality solutions while fostering long-term partnerships with a customer‑centric approach.
Join us on this exciting journey towards innovation and success in product development, custom solutions, and digital transformation initiatives.
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