Overview
Hotel Cleanliness Supervisor role at Le Méridien Hotels & Resorts. This position supports the Housekeeping department by ensuring quality standards for guest rooms, public areas, and facilities after cleaning, and by coordinating daily activities across departments.
Responsibilities
- Inspect guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
- Run sold room reports, verify room status, identify discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities and coordinate efforts with Engineering, Front Office, and Laundry.
- Document and resolve discrepancies with the Front Desk; prepare, distribute, and communicate changes in room assignments; relay issues to the next shift; complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
- Follow all company safety and security policies; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Maintain professional appearance and confidentiality; protect company assets; greet guests and anticipate service needs; assist individuals with disabilities as needed.
- Communicate clearly and maintain positive working relationships; ensure adherence to quality standards.
- Perform physical duties as required (e.g., lifting up to 55 pounds; pushing / pulling a housekeeping cart; standing for extended periods); operate computers / point-of-sale systems; read and verify information.
- Perform other reasonable duties as assigned by Supervisors.
Qualifications
Education : High school diploma or GED.Related Work Experience : At least 1 year of related experience.Supervisory Experience : At least 1 year of supervisory experience.License / Certification : None required.Additional Information
Location : Le Méridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia, 62502
Schedule : Full Time
Position Type : Non-Management
Job Category : Housekeeping & Laundry
Be advised that the information above reflects the role as posted and does not constitute a contract of employment.
#J-18808-Ljbffr