Hotel Cleanliness Supervisor

Overview

Hotel Cleanliness Supervisor role at Le Méridien Hotels & Resorts. This position supports the Housekeeping department by ensuring quality standards for guest rooms, public areas, and facilities after cleaning, and by coordinating daily activities across departments.

Responsibilities

• Inspect guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
• Assist Housekeeping management in managing daily activities and coordinate efforts with Engineering, Front Office, and Laundry.
• Document and resolve discrepancies with the Front Desk; prepare, distribute, and communicate changes in room assignments; relay issues to the next shift; complete required paperwork.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow all company safety and security policies; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Maintain professional appearance and confidentiality; protect company assets; greet guests and anticipate service needs; assist individuals with disabilities as needed.
• Communicate clearly and maintain positive working relationships; ensure adherence to quality standards.
• Perform physical duties as required (e.g., lifting up to 55 pounds; pushing / pulling a housekeeping cart; standing for extended periods); operate computers / point-of-sale systems; read and verify information.
• Perform other reasonable duties as assigned by Supervisors.

Qualifications

Additional Information

Location : Le Méridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia, 62502

Schedule : Full Time

Position Type : Non-Management

Job Category : Housekeeping & Laundry

Be advised that the information above reflects the role as posted and does not constitute a contract of employment.

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