Hospitality Specialist ( Pavilion Kuala Lumpur )

Job Responsibilities

Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company’s brand image. Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company’s products. Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandise and assisting with inquiries or concerns. Supports company sales through engagement with customers, suggestive selling and sharing product knowledge. Offers recommendations to continuously improve customer experience. Supports the implementation of company’s programs / events - organizing / participating / emceeing. Follows company’s operational policies and procedures and reports essential information to superior. Job Requirements

Minimum Diploma studies in any field with 1-2 years of working experience in high-end service-related industry e.g. hospitality, FB, airlines, retail sales, etc. Enthusiastic with a positive and patient attitude and possess a flair for customer service. Strong interpersonal and communication skills with ability to foster relationships with all levels of customers. Observant and able to evaluate environment and customers for cues. Pleasant demeanor, well-groomed, physically fit. Positive attitude, patient and proactive. Able to “think on your feet”. Maintains regular and consistent attendance and punctuality and available to work flexible hours. Job Benefits

Employee meals & Beverage Paid leaves, Medical & Insurance Learning & Career Advancement Employee Discount Uniform provided

#J-18808-Ljbffr