Assistant Vice President (Credit Control Unit)

Assistant Vice President (Credit Control Unit)

• Supervise and manage rental collection to ensure timely payment from tenants in accordance with lease terms.
• Prepare regular reports on tenancy aging, arrears position, and rental collection performance.
• Liaise with Property Management, Leasing, and Finance teams to resolve tenant billing or payment issues.
• Support and guide CCU project team members in managing tenant accounts and daily collection activities.
• Ensure rental collection practices comply with lease agreements, internal policies, and audit requirements.
• Monitor tenant credit exposure and highlight high-risk or problematic accounts to management.
• Initiate necessary recovery actions including issuance of Notice of Demand, Termination Notices, or other formal communications in accordance with tenancy term.
• Recommend legal action for recovery of debts, when necessary, in consultation with management and legal advisors.
• Provide training or briefings on tenancy-related collection systems and reporting.
• Follow up on overdue rental and related charges via calls, emails, and formal letters.
• Maintain accurate tenant records, lease documents, and billing correspondence.
• Assist in month-end closing by reconciling outstanding tenant accounts and updating collection status.
• Assist in enhancing standard operating procedures (SOPs) for rental billing and collection processes.

The Incumbent :

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