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Technical Support (Kuantan)
Jobstreet MalaysiaKuantan, Pahang, Malaysia4 days ago
Job descriptionCandidate must possess at least SPM with 1 year working experience or Diploma or Degree. FRESH GRADUATES are encouraged to apply. Training will be provided. Required language(s) : Bahasa Malaysia and English. Willing to learn and work on shift, weekends & public holidays. Customer-oriented person Must possess your own transportation (prefer Bike)
Overview
As Technical / Operation Support, you will be responsible for the day-to-day project execution from various clients. You will be reporting to the Operations Manager.
Responsibilities
- Responsible for the installation, configuration, upgrade, operation & maintenance
- To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures
- Manage and resolve customer complaints
- Identify and escalate issues to Supervisors
- Any other duties as and when deemed necessary
- Able to explain the cause of certain problem arises and able to explain the reason of the solution applied either permanently or temporarily
- Working closely with either internal technical / software team or external clients / user for tackling of support task reported in order to get the problem solved
Requirements
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Technical Support • Kuantan, Pahang, Malaysia
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