IT Support Executive

Denave Federal Territory of Kuala Lumpur, Malaysia

IT Support Executive

Denave Federal Territory of Kuala Lumpur, Malaysia

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Job Summary :

We are seeking an experienced and proactive IT Support Executive to join our team. The ideal candidate will have at least 2 years of hands‑on experience in providing technical support, troubleshooting hardware and software issues, and ensuring smooth day‑to‑day IT operations within the organization.

Key Responsibilities :

• Provide first and second‑level technical support to end‑users (on‑site and remote).
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Troubleshoot system and network problems, diagnosing and solving hardware / software faults.
• Monitor and maintain computer systems and networks to ensure optimal performance.
• Manage IT assets, inventory, and documentation.
• Set up new user accounts and profiles and deal with password issues.
• Respond in a timely manner to service issues and requests, ensuring minimal downtime.
• Work closely with vendors and service providers for maintenance and support contracts.
• Maintain data backup and recovery processes.
• Support basic IT security and compliance practices.

Requirements :

Seniority level

Employment type

Job function

Industries

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