Lead Generation Representative (MY / SG)

Lead Generation Representative (MY / SG)

Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Be a specialist in SMB, Mid Market Account Profiling, lead generation and sales prospecting to generate sales qualified leads and opportunities from assigned list of accounts focused on customer segment and geographic territory through high volume cold calling and other viable channels.
• Conduct lead conversion / lead lost engagement to capture feedback on buy / did not buy decisions.
• Call, qualify, and convert sales qualified leads from market penetration campaigns / list within SLA.
• Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.
• Build relationships and communicate with IT and or Management level within the accounts provided.
• Generate hot / warm / cold leads and hand over to sales team.
• Own a leads call plan list of accounts in CRM / Excel to qualify. Aggressively review call plan and call / other activities in uncovering leads opportunity.
• Responsible for leads management in accordance with call centre business process excellence. Generate sufficient SQL to Opportunity for sales closure and profile account list.
• Maintain awareness of product conditions and current offering updates and promotions, and keep up-to-date on knowledge of the PC Print portfolio.
• Liase with sales & manage effective hand over, follow up to ensure timely closure of opportunities in the CRM.

Qualifications

Location

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

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