Programme Manager - Insurance Ops Transformation (12-months)
Argyll Scott SingaporeMalaysia, Malaysia11 hours ago
Job descriptionA leading global Insurance organization Investing heavily in digital & customer experience Stable and well-established financial services group Focus on innovation and technological advancement Manage the E2E delivery of the multi-stage program Oversee 'lift and shift' of on-premise solutions to cloud Lead integration of Amazon Connect with Salesforce Drive automation initiatives including interactive chatbots Ensure project aligns with business goals and timelines 10+ years in Programme / Project Management Proven background in Financial Services transformation Hands-on experience with Contact Centre technology Specific knowledge of Amazon Connect or Salesforce Experience with IVR systems and cloud migration High-visibility role with significant business impact Work on a green-field, tech-driven strategic project Competitive daily rate on a 12-month contract Enhance your expertise in a high-demand niche Join a market leader in the insurance sector
Job Highlight
- Lead a large-scale, end-to-end Contact Centre transformation
- Work directly with key stakeholders on a strategic program
- 12-month contract with high potential for extension
- Leverage cutting-edge tech : Amazon Connect & Salesforce
- Top-tier Insurance firm, Hong Kong location
About the Client
Role Duties
Role Requirements
Why Apply?
INTERESTED?
Simply hit apply or send an email with your CV attached to and I will answer any questions you might have about the role.
Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.
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Manager Transformation • Malaysia, Malaysia
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