Sales and Marketing Operations Specialist / Assistant

Sales and Marketing Operations Specialist / Assistant

Handle customer inquiries, prepare breakdowns, issue purchase orders and sales contracts, and ensure timely approvals and proper filing.

Shipment Coordination & Documentation

Liaise with suppliers, customers, and shipping department to monitor shipment schedules, update ETD / ETA, and ensure all shipping documents are accurate and delivered on time.

Prepare customer invoices (USD & RM), confirm exchange rates, issue billing documents, and follow up on payments with proper filing and record updates.

Customer Service & Communication

Act as the point of contact with customers to provide updates on contracts, shipment status, and delivery arrangements; ensure customer requirements are met.

Filing & Reporting

Maintain organized records of sales contracts, invoices, and payment files; update master lists and generate monthly reports for management.

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