Advertiser Experience - Partner Development Specialist (SEA Markets)

TikTok Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Engage with advertisers to provide a tailored premium service, enhancing the overall advertiser's experience on our platform.
• Engage sales and other cross-functional teams, organizing activities and delivering insights from selected verticals / markets.
• Contribute to defining and operationalizing premium services for key customers.
• Collaborate closely with Sales, IMI, RIM, PPO, and Policy for onboarding and rolling off advertisers based on integrity and revenue data.
• Curate continuous improvement in advertiser onboarding and proactive integrity strategies, collaborating with our Policy, Training, Operations, and Sales teams.
• Provide recommendations to senior management through quantitative and qualitative analysis of challenges and projects dedicated to specific verticals / markets.
• Establish and improve upon the best practices for the team, writing and maintaining compelling, and accurate documentation and reporting.
• Interact with advertisers daily across all segments of the business, including Key Accounts, Growth and Mid-Market.
• Weekly insights sharing with segment sales teams providing integrity trends and best practices.
• Provide weekly performance metric insights to the AdEx management team to ensure alignment on KPIs such as Posting Rate and Risk Index.

Qualifications

Minimum Qualifications

Preferred Qualifications

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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