This job offer is not available in your country.

Strategic Partnership Senior Associate (Mandarin speaker)

ShopeeKuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Strategic Partnership Senior Associate (Mandarin speaker) role at Shopee

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 weeks ago Be among the first 25 applicants

Join to apply for the Strategic Partnership Senior Associate (Mandarin speaker) role at Shopee

Get AI-powered advice on this job and more exclusive features.

About The Team

The Strategic Partnership Senior Associate is responsible to optimize the company's operations through effective management of external partners. This role involves overseeing external partners relationships, ensuring adherence to service level agreements (SLAs), and driving continuous improvement in the operations network. This role also focus in enhancing efficiency, reducing costs, and maintaining high service standards.

About The Team

Job Description

External Partners Relationship Management :

Handles external partners selection, onboarding, and ongoing management.
Develop and maintain strong, collaborative relationships with external partners.
Ensure that external partners consistently meet or exceed established SLAs and KPIs.

Performance Monitoring And Improvement

Implement and monitor performance metrics to evaluate the effectiveness of external partners

Analyze performance data and identify areas for improvement; collaborate with external partners to implement corrective actions.

Conduct regular performance reviews and audits to maintain high service quality.

Cost Management

Work closely with the finance department to manage and optimize budgets.

Identify cost-saving opportunities through negotiation, process optimization, and external partners consolidation.

Implement cost-control measures to maximize efficiency while maintaining service levels.

Contract And Agreement Management

Collaborate with legal and procurement teams to negotiate and draft contracts and agreements with external partners.

Ensure that all contracts are compliant with regulatory requirements and company policies.

Monitor contract compliance and resolve any contractual disputes as needed.

Strategic Planning

Participate in the development of strategies.

Provide input on long-term optimization, capacity planning, and risk management.

Team Leadership And Development

Lead, mentor, and develop a team of external partners, fostering their growth and skill development.

Ensure that team members are aligned with company goals and objectives.

Communication And Collaboration

Collaborate cross-functionally with other departments, including procurement, operations, and transportation, to align activities with broader business objectives.

Communicate effectively with internal stakeholders and external partners to drive alignment and ensure smooth operations.

Requirements

Candidates with at least 4-8 years of working experience in partnership or key account management

Ability to converse in Mandarin is required

Project management experience is an added advantage

Excellent written and verbal communication skills with ability to deal cross-functional.

Energetic, action-oriented, positive approach to problem solving with analytical skill, has passion in the eCommerce industry.

Excellent negotiation, communication, and interpersonal skills.

Analytical mindset with the ability to make data-driven decisions.

Strong problem-solving skills and attention to detail.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

Expression of Interest : Business Development (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Business Development - General Recruitment (2025 Intake)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Relationship Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Business Development Manager, VIP Partnerships

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Manager, Strategic Partnerships (Customer Engagement & Partnerships)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Leave Resume Here – Career Opportunities at SCG Malaysia Office

Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Strategic Project Management - Business Development (Open to Fresh Graduates)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Commercial Special Projects - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Client Success Manager -Global Client Partnership (Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Fresh Graduate Recruitment - Relationship Management, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 21 hours ago

Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Senior Executive - Events & Partnerships

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Strategy & Operations Manager (Affiliate Marketing & Business Innovation)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago

Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

WeChat Pay - Senior Business Development Manager

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Senior Executive, International Business Development

Kota Damansara, Selangor, Malaysia 1 week ago

Commercial Project Management - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Head, Digital Partnership & Stakeholder Management

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Create a job alert for this search

Mandarin Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia

Related jobs

Promoted
New!

Senior Associate, Innovation

RHB Banking GroupKuala Lumpur, Kuala Lumpur, Malaysia

We are seeking an experienced and future-focused Senior Associate to join the Group Strategy team at RHB Banking Group.Operating at a senior individual contributor level, you will play a key role i...Show moreLast updated: 13 hours ago

Promoted
New!

Partner, Financial Institution Practice

Boston Consulting Group (BCG)Kuala Lumpur, Kuala Lumpur, Malaysia

Promoted
New!

Associate II - Marketing

USTSepang, Selangor, Malaysia

Support and enable Marketing department, providing business program marketing support including but not limited to : .Driving the strategy and execution of customized and scalable global partner co-m...Show moreLast updated: 13 hours ago

Promoted
New!

Senior / Staff / Principal Engineer

CanonicalSepang, Selangor, Malaysia

Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior / Staff / Principal Engineer. Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, ...Show moreLast updated: 13 hours ago

Promoted

Senior Channel & Partnership Specialist

RazerShah Alam, Malaysia

Overview Joining Razer will place you on a global mission to revolutionize the way the world games.LifeAtRazer experience that will put you in an accelerated growth, both personally and professiona...Show moreLast updated: 30+ days ago

Promoted

Associate - Managed Services (Mandarin Speaker)

Vialto PartnersKuala Lumpur, Kuala Lumpur, Malaysia

Associate - Managed Services (Mandarin Speaker).Vialto Partners is a market leader in Global Mobility Services.Our purpose is to “Connect the World. We are unique and the only stand-alone global mob...Show moreLast updated: 30+ days ago

Promoted
New!

Senior Associate Manager, WFM-RTS (Bangkok or Kuala Lumpur based, relocation provided)

AgodaKuala Lumpur, Kuala Lumpur, Malaysia

Agoda is an online travel booking platform for accommodations, flights, and more.We build and deploy cutting-edge technology that connects travelers with a global network of 4.M hotels and holiday ...Show moreLast updated: 13 hours ago

Promoted
New!

Data Partner- Math- Chinese - Remote- Global

TELUS DigitalKlang City, Selangor, Malaysia

Data Partner- Math- Chinese - Remote- Global.Join TELUS Digital as a Data Partner to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets tha...Show moreLast updated: 13 hours ago

Partnerships Associate Lead

PolicyStreetKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, w...Show moreLast updated: 30+ days ago

Promoted

Associate Director, (Technical), Investor Services - PERES M / F

CACEISPutrajaya, Putrajaya, Malaysia

Associate Director, (Technical), Investor Services - PERES M / F at CACEIS Malaysia.The role leads day-to-day operations across the department’s key activities : PERES Investor Services, and oversees ...Show moreLast updated: 30+ days ago

Promoted

Associate Director, Third Party Resilience (Malaysia, Philippines)

Standard CharteredKuala Lumpur, Malaysia

This role could be based in India and Malaysia.When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country wher...Show moreLast updated: 6 days ago

Promoted

Senior Strategic Sourcing Associate (Japanese Proficiency Required)

AmgenKuala Lumpur, Kuala Lumpur, Malaysia

Senior Strategic Sourcing Associate (Japanese Proficiency Required).Amgen Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Reporting to a Senior Country Sourcing Manager in Amgen KK, our J...Show moreLast updated: 30+ days ago

Promoted

Senior Associate Strategic Planning

ADAKuala Lumpur, Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.We are looking for an experienced and strategically minded Senior Account Associate, Strategic Planning to lead integrated digital media ca...Show moreLast updated: 30+ days ago

Senior Manager, Partner Acquisition

PolicyStreetKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

PolicyStreet is a leading InsurTech company specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. Lead a team of Partnership Managers&n...Show moreLast updated: 30+ days ago

Promoted

Associate, Innovation Programmes & Projects

MRANTI ParkKuala Lumpur, Kuala Lumpur, Malaysia

Associate, Innovation Programmes & Projects.MRANTI Park Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job. Associate, Innovation Programmes & Projects.A...Show moreLast updated: 30+ days ago

Promoted
New!

Senior Associate Client Engagement

UnispaceKuala Lumpur, Kuala Lumpur, Malaysia

Global Talent Partner at Unispace and G.Senior Associate, Client Solutions.Unispace’s strategy to build, grow, and sustain strong client relationships across the Southeast Asia (SEA) region.You wil...Show moreLast updated: 13 hours ago

Promoted

Senior Associate / Associate Manager, Pricing & Revenue Management

KlookKuala Lumpur, Kuala Lumpur, Malaysia

Klook Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior Associate / Associate Manager, Pricing & Revenue Management. Klook Kuala Lumpur, Federal ...Show moreLast updated: 30+ days ago

Promoted

Director, Advisors & Consulting Services - GenAI Strategy & Deployment

MastercardKuala Lumpur, Kuala Lumpur, Malaysia

Director, Advisors & Consulting Services - GenAI Strategy & Deployment.Mastercard Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Director, Advisors & Consulting Services - GenAI Strategy...Show moreLast updated: 30+ days ago