Specialist - Network Operations

Specialist - Network Operations

Location : Kuala Lumpur, Malaysia

We are seeking a talented individual to join our Network Operations team at Marsh McLennan. This role will be based in our Pavilion Damansara Corporate Towers office and is hybrid, working according to the team’s arrangement.

Responsibilities

• Change and Configuration Management : Implement BAU changes to maintain network security integrity.
• Incident Troubleshooting : Provide Tier II‑III support for BAU incidents, ensuring swift resolution.
• Project Progression : Support and contribute to security projects and transformations.
• System Administration : Manage network security device OS, including upgrades and feature adoption.
• Documentation : Maintain operational documentation for BAU processes.
• Support in Major Incidents : Assist the team in resolving critical incidents.
• Setting Standards : Contribute best practices and high standards for the team through your work ethic.
• Collaboration : Build strong relationships and work closely with other teams within MMC Tech.
• Judgment in High‑Pressure Situations : Exercise sound judgment and decision‑making in complex scenarios.
• Initiative : Demonstrate the ability to work independently with minimal supervision.

Qualifications

Working knowledge of Palo Alto Firewalls, F5 Load‑Balancers / WAFs.

What makes you stand out

Experience with Infoblox.

Why join our team

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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