IT Operations (Junior / Senior Specialist)

IT Operations (Junior / Senior Specialist) Posting Date : 28 Jul 2025 | Close Date : 26 Oct 2025

Client Industry : Malaysia's Leading Fintech Company

Location : Bangsar South

Benefits : E-Wallet Monthly Allowance / Mobile & Home Internet Allowance / Birthday Gift Allowance / Yearly flexi Allowance and more

Key Responsibilities :

• Provide first and second-level support for user issues related to desktops, laptops (macbook and windwos), mobile devices (android and ios), printers, and other peripherals.
• Perform on-site and remote diagnosis and resolution of hardware and software issues.
• Set up and configure new computers, including asset tagging, DLP configuration, security tools, and required software installation.
• Support onboarding / offboarding processes including AD user account setup, access assignment, and equipment provisioning.
• Install, test, and maintain operating systems, software applications, and hardware drivers.
• Manage workstation asset inventory and ensure hardware lifecycle tracking.
• Assist in user access reviews and generate regular audit or status reports.
• Troubleshoot network connectivity issues and escalate as necessary.
• Liaise with vendors and third-party support when required for repairs, replacements, or escalations.
• Collaborate with IT Security and Infrastructure teams to ensure compliance with security and operational standards.
• Document support processes, solutions, and common troubleshooting steps for knowledge sharing.
• Perform regular housekeeping and system checks to ensure endpoint compliance and health.

Key Requirements :

If you are interested in this position, you may apply directly by clicking “Apply” button directly or you may apply through our website

Sub Specialization : Information Technology;Others Type of Employment : Permanent Minimum Experience : 3 Years Work Location : Selangor

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