Senior / IT Business Systems Analyst

Overview

Aluminium Company of Malaysia Berhad – Bukit Raja, Selangor

Aluminium Company of Malaysia Berhad is a dynamic and innovative leader in the aluminium industry. We are committed to leveraging cutting-edge technology to streamline our operations and enhance our business processes. Join us in our pursuit of excellence and become an integral part of our dedicated team.

Responsibilities

• Provide end-to-end implementation, consultancy, configuration, training, installation, and support for ERP systems, ensuring seamless operation and user satisfaction.
• Analyze, document, and propose functional process improvements and standardization for Operation and Plant business units to optimize efficiency and productivity.
• Encode user and business requirements by converting functional and workflow information into computer language, ensuring accuracy and consistency.
• Conduct User Acceptance Testing (UAT), validate program operation, and obtain user sign-off before deployment to production.
• Develop comprehensive user manuals or guides, facilitating smooth system adoption and reference for users.
• Identify, track, report, and resolve system issues promptly to ensure uninterrupted business operations.
• Plan and propose system upgrades to enhance reliability, efficiency, and functionality.
• Collaborate cross-functionally to meet departmental Service Level Agreements (SLAs), ensuring quality services and user satisfaction.
• Adapt business processes to align with software capabilities, understanding and integrating the business environment with technology.
• Support business process improvements, innovation, and benchmarking initiatives.
• Foster strong teamwork and relationships between the IT department and other business units.
• Demonstrate efficient time management and prioritize workloads effectively.
• Collaborate with other IT teams for yearly Disaster Recovery exercises for business applications.

Requirements

Join our team and play a pivotal role in driving technological innovation and optimizing our business processes.

Aluminium Company of Malaysia Berhad is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

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