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Linux System Administrator [Hybrid]
TDCXKuala Lumpur, Kuala Lumpur, Malaysia11 hours ago
Job descriptionCollaborate with internal teams to deploy in-house developed software and configuration changes to Linux / Unix servers, ensuring seamless completion with no service disruption. Troubleshooting server issues related to Linux / Unix. Provide operational support across a suite of production systems and services running on the cloud. Proactively monitor the system logs, system monitoring and performance of Linux / Unix systems and services, responding promptly to incidents and alerts, and keeping stakeholders informed of resolutions. Collaborate with DevOps, development, and support teams to deploy and manage applications. Participate in a 24 / 7 on-call rotation, with flexibility for night shifts, weekends, variable schedules, and necessary overtime. Provide Tier-1 Linux / Unix support for mission-critical production services. Create and maintain documentation for daily processes, enhancing team collaboration, learning, and training. Manage and troubleshoot network services (DNS, DHCP, NFS, FTP, SSH, etc.) Bachelor’s degree in computer science or a related field. Experience in server and application support. Proficiency in Linux / Unix administration. Familiarity with ticketing and documentation tools like Jira and Confluence is preferred. Strong analytical skills and excellent written and verbal communication abilities. Proven ability to multitask, prioritize effectively, and perform well under pressure in a fast-paced environment. Experience in configuring, deploying, and maintaining infrastructure and production services using automation tools to support scalable and resilient production systems Experience supporting Kubernetes environments. Knowledge of Docker / container technologies and microservices architecture. Hands-on experience with cloud technologies and supporting cloud-based services. Demonstrated ability to work effectively within a team. Familiarity with incident review processes, to understand root cause of issues and follow-up to ensure proper fixes are deployed Monitoring experience with Grafana and other monitoring solution Experience with automation to automate day-to-day tasks Experience working in a micro-services environment Comfortable partnering with cross-functional teams to understand servers / services setup, and work with them to come up with monitoring solutions based on best practice
TDCX Federal Territory of Kuala Lumpur, Malaysia
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Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration and great perks
- Comprehensive medical, insurance, and social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy-to-access location with direct public transport links
- Flexible working arrangements
- Coaching and mentoring from experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
The Linux System Administrator team works with various internal teams to assist with deployment procedures, deploying code and configuration changes. The team also provides Tier-1 support for the various mission critical applications and services. In the near future, the team will also be taking over monitoring aspects of various systems and services from other teams as well.
Core Responsibilities :
Who are we looking for?
Nice to have :
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit
Seniority level
Associate
Employment type
Full-time
Job function
Consulting and Information Technology
Industries
Outsourcing and Offshoring Consulting, Information Services, and Technology, Information and Media
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System Administrator • Kuala Lumpur, Kuala Lumpur, Malaysia
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