Housekeeping Attendant (Host) - Hyatt Place Kuala Lumpur, Bukit Jalil

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor of Kuala Lumpur, the hotel will feature approximately 250 guestrooms, a three-meal restaurant, Large Ballroom and 4 meeting rooms and flexible event space, Rooftop restaurant, a fitness centre, and a sky pool.

We are currently looking for a Housekeeping Attendant to join us as we continue to embark this exciting journey with the hotel. Due to work permit restrictions, this position is only open for Malaysian Citizen and Permanent Resident of Malaysia.

This position reports to the hotel Housekeeping Manager.

Customer Service

• Delivers the brand promise and provides exceptional guest service at all times.
• Assists with other Host duties and operational needs.
• Ensure that Guest Satisfaction Survey (HySat) score is achieved or exceeded the corporate target.
• Provides excellent service to associates as appropriate.
• Handles all complaints and inquiries in a courteous and efficient manner; feedbacks guest complaints promptly to Lead Host – Housekeeping.
• Maintains positive working relationships with both guest and colleague.

Operational

Personnel

Other Duties

Our family is always growing. Want to be in the know? #J-18808-Ljbffr