Regional Lead Fraud Risk Strategy Cards (Malaysia / India)

Regional Lead Fraud Risk Strategy Cards (Malaysia / India)

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This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Responsibilities

• Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
• Provide co-ordination and support in rollout and execution of processes.
• Manage the processes and activities with current capacity.
• Ensure that policies and processes are followed
• Reduce Fraud Losses by way of Timely placement of system parameters.
• To manage the relationship between country and other team members within Fraud Operations.
• To provide Guidance to team members on operational issues.
• Develop and manage a fully-fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks
• Provide system and information support to all regions across WRB

Business

Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process.

People & Talent

Governance

Embed the Group’s values and code of conduct in Retail Risk Operations to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees’ form part of the culture

Regulatory & Business Conduct

Key stakeholders

Other Responsibilities

Embed Here for good and Group’s brand and values in Card Fraud Risk Strategy; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (Governance, Oversight and Controls : Strong leadership capabilities and management skills, with the ability to deliver effective controls within FRSC through both directly managed and virtual team; Work closely with Senior Leadership and external vendors on projects, incident reporting, and technology implementations; Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus.)

Functional knowledge about Risk operations

Card Risk tools usage and functionality

Analytic tool usage like SAS, R etc

Functional knowledge of Card Products and Authorisation life cycle

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we :

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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Salary match Number of applicants Skills match

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost-effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence.

Established in 2001, it now provides a multitude of services to Standard Chartered Bank which has a 150-year history in some of the world’s most dynamic markets. The centre provides dedicated world-class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It now houses one of the largest software development centres in Malaysia as well as the Bank’s Collective Intelligence and Command Centre, a state-of-the-art facility which provides situational awareness and response capability to Standard Chartered Bank and its subsidiaries using the latest technologies for monitoring and analytics. It has a total workforce of more than 4,300 employees.

Standard Chartered Global Business Services was conferred the ICT Organisation of The Year Award in 2011 by The National ICT Association of Malaysia, making it the first Global Shared Services Centre of an international bank in Malaysia to win the prestigious award. In 2014, Standard Chartered Global Business Services was awarded the Silver Award for the Employer of Choice category in the Malaysia HR Awards organised by the Malaysian Institute of Human Resource Management.

Standard Chartered Bank’s two other global shared services centres are based in India and China.

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