Process customer purchase orders accurately and timely in the ERP system, ensuring alignment with pricing, product availability, and delivery terms.
Act as the primary point of contact for order-related inquiries from Mandarin-speaking customers, distributors, and internal stakeholders.
Monitor and manage the full order-to-cash process, including order confirmation, delivery coordination, invoicing, and returns.
Liaise with supply chain, warehouse, finance, and logistics teams to ensure on-time order fulfillment and resolve any order discrepancies or delays.
Communicate order status updates, shipping schedules, and product availability clearly to customers and internal teams.
Maintain accurate customer records, order documentation, and reporting dashboards as required.
Assist in managing backorders, inventory allocation, and urgent requests to ensure high customer satisfaction.
Support month-end and quarter-end closing activities by ensuring order accuracy and data completeness.
Participate in continuous improvement initiatives to enhance order processing efficiency and customer experience.
Ensure compliance with internal controls, policies, and regulatory requirements.
The Successful Applicant
Bachelor's degree or diploma in Business Administration, Supply Chain, Logistics, or a related field.
Minimum 2 years of experience in order management, customer service, or sales operations in a multinational or fast-paced environment.
Proficient in Mandarin (spoken and written) to support Mandarin-speaking customers and stakeholders.
Strong communication and interpersonal skills with a customer-centric mindset.
Familiarity with ERP systems (e.g., SAP, Oracle) and order management tools.
High attention to detail and accuracy in data entry and documentation.
Ability to manage multiple tasks and prioritise effectively under pressure.
Proficient in Microsoft Office (Excel, Word, Outlook).
What's on Offer
Contract : 12 Months
Covered medical expenses
Regional exposure and direct engagement with regional stakeholders
Opportunity to develop operational excellence in a structured and dynamic order-to-cash environment.
Cross-functional collaboration across supply chain, sales, and finance teams.
Career development opportunities within customer service, supply chain, or commercial operations.
Inclusive and supportive team culture with a focus on continuous improvement.
ContactAriff KamriQuote job refJN- Phone number #J-18808-Ljbffr
Create a job alert for this search
Specialist Mandarin • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
Promoted
Order Management Specialist - Vietnamese Speaker
BP PLCKuala Lumpur, Kuala Lumpur, Malaysia
Entity : • •Finance • •Job Family Group : • •Business Support Group • •Job Description : • •As a leading global energy company, we provide heat, light and mobility to customers worldwide.Across the bp landscape...Show moreLast updated: 17 days ago
Promoted
Account Manager Mandarin Speaker
ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia
Talent Acquisition at Concentrix Malaysia | ASEAN.As an Account Manager for our Mid-Market sales organization, you will be at the forefront of driving growth and expanding our customer base in this...Show moreLast updated: 7 days ago
Promoted
Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]
Polymorph RecruitmentKlang, Selangor, Malaysia
Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel.
Proficiency in English, BM, and Mandarin ...Show moreLast updated: 30+ days ago
Promoted
Order Management Analyst
MattelKuala Lumpur, Kuala Lumpur, Malaysia
It’s our heritage and it’s also our future.Because we don’t just make toys.We create innovative products and experiences that inspire fans, entertain audiences and develop children through play.Mat...Show moreLast updated: 30+ days ago
Promoted
Microsoft 365,Teams,Sharepoint-Mandarin speaking-Malaysia
RAPSYS TECHNOLOGIES PTE LTDSeremban, Negeri Sembilan, Malaysia
Microsoft 365, Teams, SharePoint - Mandarin speaking - Malaysia.We are seeking a skilled Microsoft 365 specialist fluent in Mandarin to manage and optimize our cloud-based collaboration platforms.T...Show moreLast updated: 12 days ago
Promoted
Order Management Analyst
Mattel Asia PacificKuala Lumpur, Kuala Lumpur, Malaysia
Order Management Analyst at Mattel Asia Pacific.You will be responsible for delivering exceptional customer service to wholesale, e-commerce, and retail customers in the EMEA region.Your focus will...Show moreLast updated: 30+ days ago
Promoted
Demand Planner- Mandarin Speaker
bpKuala Lumpur, Kuala Lumpur, Malaysia
Demand Planner - Mandarin Speaker.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.What you will deliver (responsibilities).
Develop and maintain accurate demand forecasts using historical ...Show moreLast updated: 12 days ago
Promoted
Sales Order Manager
ADVANCE.AIKuala Lumpur, Kuala Lumpur, Malaysia
AI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior Sales Order Specialist / Manager.
AI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malays...Show moreLast updated: 30+ days ago
Promoted
Order Management Specialist - Korean Speaker
BP PLCKuala Lumpur, Kuala Lumpur, Malaysia
Entity : • •Finance • •Job Family Group : • •Business Support Group • •Job Description : • •As a leading global energy company, we provide heat, light and mobility to customers worldwide.Across the bp landscape...Show moreLast updated: 17 days ago
Promoted
Order Management Specialist - Korean Speaker
Bp Business Service Centre Asia Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
This job is an Order Management Specialist focusing on handling orders in Korean.You might like this job because it combines communication skills with teamwork in a fast-paced environment while sup...Show moreLast updated: 5 days ago
Promoted
Assistant Manager, Order Management
TNG DigitalKuala Lumpur, Kuala Lumpur, Malaysia
Talent Acquisition @ TNG Digital | Recruiting Expert.We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP.We are...Show moreLast updated: 30+ days ago
Promoted
Order Management Specialist - Vietnamese Speaker
bpKuala Lumpur, Kuala Lumpur, Malaysia
Order Management Specialist - Vietnamese Speaker.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.As a leading global energy company, we provide heat, light and mobility to customers world...Show moreLast updated: 1 day ago
Promoted
Partner Sales Director - IHV Alliances
CanonicalKuala Selangor, Kuala Selangor, Malaysia
Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Partner Sales Director - IHV Alliances.
Canonical Kuala Lumpur, Federal Territory of Kuala L...Show moreLast updated: 30+ days ago
Promoted
Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]
CelesticaSelayang Municipal Council, Selayang Municipal Council, Malaysia
Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization.
Accountable for projects or programs on a multi-fun...Show moreLast updated: 30+ days ago
Promoted
Order Management Specialist - Mandarin Speaking
Accenture Southeast AsiaKuala Lumpur, Kuala Lumpur, Malaysia
Candidate will be supporting account business operations with responsibilities such as : .Managed key customer accounts and oversaw the full supply chain process, including product planning, demand a...Show moreLast updated: 10 days ago
Promoted
Pricing and Quotation Management - Mandarin Speaking
Accenture Southeast AsiaKuala Lumpur, Kuala Lumpur, Malaysia
Pricing and Quotation Management - Mandarin Speaking.A "Sales Pricing Support Specialist" is responsible for providing pricing and administrative support to the sales team by managing pricing enabl...Show moreLast updated: 30+ days ago
Promoted
Purchase Order Management Analyst
NexperiaSeremban, Negeri Sembilan, Malaysia
PO management analyst page is loaded## PO management analystlocations : Serembantime type : Full timeposted on : Posted Todayjob requisition id : R- • •About the role • • Responsible for managing...Show moreLast updated: 17 days ago
Promoted
Order Management Specialist - Vietnamese Speaker
Bp Business Service Centre Asia Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
This job is for an Order Management Specialist who speaks Vietnamese.You might like this job because you’ll help customers with their orders, ensuring everything runs smoothly and efficiently while...Show moreLast updated: 5 days ago