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Sales & Technical Executive
Beckers GroupShah Alam, Selangor, Malaysia5 days ago
Job descriptionConduct comprehensive training sessions for clients, both on-site and at the training center, covering the usage, application, and benefits of company products. Demonstrate product features to customers, sharing in-depth knowledge of Beckers' processes and offering technical problem-solving support. Perform technical scans and audits at customer locations, proactively identifying and resolving technical issues to ensure product efficacy. Collaborate with the technical department to address complex technical issues and claims, educating customers on effective solutions. Support product development by offering insights on prototype selection and assisting with test market execution. Stay updated with industry trends and emerging technologies to integrate innovative solutions and maintain a competitive edge. Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and loyalty. Gather feedback from clients and report insights to the technical and product development teams for continuous improvement. Participate in customer meetings and events to represent the company and reinforce product value propositions. Education : Bachelor’s or Master’s Degree in Chemistry, Chemical Engineering, or a related field. Experience : Minimum 3 years of experience in a sales role, with a preference for experience in the coil coating or paint industry. Technical Skills : Experience in technical training, customer support, and product demonstrations. Ability to address complex technical issues and provide effective solutions. Soft Skills : Strong problem-solving and analytical abilities. Ability to work collaboratively with cross-functional teams and manage multiple projects. Proactive and results-oriented. Ability to work effectively in a fast-paced environment. Strong customer focus and relationship-building skills with "hunter" mindset. Commitment to continuous learning and innovation. Based in Shah Alam, with occasional travel to customer sites in Malaysia. Phone, Petrol, Toll, and Parking allowances provided. Annual performance bonuses based on individual achievements. Be part of a vibrant, innovative, and energetic team.
Job Description
Key Responsibilities
Sales Strategy and Implementation
- Work closely with the Sales Department to develop and implement effective sales strategies, leveraging technical expertise to support the sales process.
- Identify and pursue new business opportunities, fostering relationships with potential clients and expanding market reach.
- Provide technical consultations to customers during key phases of the sales cycle, addressing their specific needs and requirements.
Technical Training and Support
Innovation and Product Development
Customer Relationship Management
Qualifications
Strong knowledge of coating chemistry, polymers, resins, and additives.
Excellent communication in English, Bahasa and Mandarin as well as good interpersonal skills.
Key Competencies
Additional Information
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Sales Executive • Shah Alam, Selangor, Malaysia
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