Talent.com
This job offer is not available in your country.
Payroll Solutions Support Specialist (SG & MY payroll)

Payroll Solutions Support Specialist (SG & MY payroll)

Omni HRKuah, Kedah, Malaysia
23 hours ago
Job description

Payroll Solutions Support Specialist (SG & MY payroll)

Omni HR is a VC-backed SaaS startup in Singapore that automates the entire employee lifecycle – from recruitment and onboarding to employee engagement and payroll – allowing HR teams to focus on strategic work that drives business growth.

We are seeking a Payroll Solutions Support Specialist to support our clients in using Omni’s payroll software effectively. In this role, you will be the go-to expert for payroll-related questions, helping clients troubleshoot issues, configure payroll processes, and understand how to get the most value out of our platform.

This is not a payroll processing role; instead, you will combine your knowledge of Singapore & Malaysia payroll practices with strong problem-solving and communication skills to deliver excellent client support and collaborate closely with product and engineering teams to bring client insights back to improve our payroll solution.

Responsibilities

  • Serve as the primary contact for client payroll-related inquiries, ensuring timely and accurate responses
  • Guide clients through using Omni’s payroll software, from configuration to troubleshooting
  • Provide best practices and practical guidance on payroll processes within the context of our system
  • Collaborate with internal teams to resolve complex issues and ensure a smooth client experience
  • Track, document, and follow up on payroll-related support cases
  • Educate clients on new payroll features, updates, and enhancements
  • Collect and relay client feedback to inform product development and improvements

Requirements

  • 3+ years of experience in payroll support, payroll operations, or a client-facing role within HR / payroll software
  • Strong understanding of Singapore & Malaysia payroll regulations
  • Excellent communication skills, with the ability to explain payroll concepts in a clear and client-friendly way
  • Tech-savvy and comfortable learning and using SaaS applications
  • Strong problem-solving abilities and attention to detail
  • Ability to manage multiple client cases in a fast-paced environment
  • Knowledge of payroll of other countries is a plus
  • #J-18808-Ljbffr

    Create a job alert for this search

    Payroll Specialist • Kuah, Kedah, Malaysia

    Related jobs
    • Promoted
    Associate HR Manager

    Associate HR Manager

    BeiGeneKuah, Kedah, Malaysia
    Position : Human Resources Executive.Location : Wings by Croske Resort Langkawi Join Our Team as a Human Resources Executive. Are you passionate about people and hospitality? Do you have a knack for c...Show moreLast updated: 23 hours ago
    • Promoted
    AP / GL Accountant (Remote)(13th Month Bonus) (IT MNC)

    AP / GL Accountant (Remote)(13th Month Bonus) (IT MNC)

    Randstad MalaysiaKuah, Kedah, Malaysia
    Are you a meticulous and detail-oriented accountant with a talent for managing financial processes in a dynamic, cross-border environment? Randstad is partnering with a leading global IT solutions ...Show moreLast updated: 28 days ago
    • Promoted
    Top Remote Jobs in Malaysia – Work from Home Opportunities

    Top Remote Jobs in Malaysia – Work from Home Opportunities

    Mashreq BankKuah, Kedah, Malaysia
    At The Elite Job, we are offering exciting and diverse remote work opportunities for individuals in Malaysia.Our platform connects skilled professionals with top employers in various industries see...Show moreLast updated: 23 hours ago
    • Promoted
    (Native Chinese) Chat Support Consultant, crypto (Remote)

    (Native Chinese) Chat Support Consultant, crypto (Remote)

    SupportYourAppAlor Setar, Kedah, Malaysia
    Native Chinese) Chat Support Consultant, crypto (Remote).We are seeking a Chat Support Consultant to provide high-quality customer support for crypto trading in a fast-paced, multicultural environm...Show moreLast updated: 5 days ago
    • Promoted
    Accounting Staff - Johor based (full time remote)

    Accounting Staff - Johor based (full time remote)

    CR Consultancy Pte LtdKuah, Kedah, Malaysia
    Please do not apply if you do not have experience in bookkeeping / accounting.If you meets all the criteria stated below and interested in this role, please email your resume (English version) to ...Show moreLast updated: 16 days ago
    • Promoted
    Python / Typescript Engineer Specialist

    Python / Typescript Engineer Specialist

    Invisible Expert MarketplaceAlor Setar, Kedah, Malaysia
    Python / Typescript Engineer Specialist.Proficient in Python and TypeScript with a track record of building scalable, reliable backend systems. Experience deploying production‑grade services and APIs ...Show moreLast updated: 23 hours ago
    • Promoted
    Technical Project Specialist

    Technical Project Specialist

    Helen of TroyAlor Setar, Kedah, Malaysia
    The Technical Program Manager ensures smooth performance on suppliers side and enables ASML Design & Engineering to perform and execute ASML Product Generation Process. The Technical Program Manager...Show moreLast updated: 23 hours ago
    • Promoted
    Meta Ads Asset Configuration Specialist

    Meta Ads Asset Configuration Specialist

    Thoth AIKuah, Kedah, Malaysia
    We\'re seeking a motivated and detail-oriented Meta Ads Asset Configuration Specialist to join our growing team.This role is specifically open to candidates based in Malaysia who are fluent in both...Show moreLast updated: 1 day ago
    • Promoted
    Legitimate Remote Jobs for Malaysia Residents – Apply Now

    Legitimate Remote Jobs for Malaysia Residents – Apply Now

    Mashreq BankKuah, Kedah, Malaysia
    The Elite Job is offering legitimate and rewarding remote work opportunities for residents of Malaysia.If you are seeking flexibility in your professional life while maintaining work-life balance, ...Show moreLast updated: 23 hours ago
    • Promoted
    HR Assistant

    HR Assistant

    Altra PrecisionAlor Merah, Kedah, Malaysia
    Assist in maintaining and updating employee records, files, and databases.Support recruitment activities (posting job ads, arranging interviews, preparing documents). Handle attendance, leave applic...Show moreLast updated: 1 day ago
    • Promoted
    HR Manager (JAPAC Payroll)

    HR Manager (JAPAC Payroll)

    BeiGene, Ltd.Alor Setar, Kedah, Malaysia
    HR Manager (JAPAC Payroll) page is loaded## HR Manager (JAPAC Payroll)locations : Malaysia - Home Officetime type : Full timeposted on : Posted Todayjob requisition id : R31518 • •BeOne is a glob...Show moreLast updated: 1 day ago
    • Promoted
    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Bowtie Life Insurance CompanyAlor Setar, Kedah, Malaysia
    Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next gen...Show moreLast updated: 16 days ago
    • Promoted
    Online Customer Support Jobs – Work from Home in Malaysia

    Online Customer Support Jobs – Work from Home in Malaysia

    Mashreq BankKuah, Kedah, Malaysia
    The Elite Job is seeking dynamic, customer-focused individuals to join our team as Online Customer Support Representatives. This is a work-from-home position based in Malaysia, offering flexibility ...Show moreLast updated: 1 day ago
    • Promoted
    Admin Account Assistant行政会计助理 (SP)

    Admin Account Assistant行政会计助理 (SP)

    Jobstreet MalaysiaAlor Merah, Kedah, Malaysia
    We are seeking an experienced Admin Account Assistant to join our Sungai Petani, Kedah office.In this full-time role, you will be responsible for providing essential administrative and accounting s...Show moreLast updated: 1 day ago
    • Promoted
    EXECUTIVE (MALAYSIA) ( Department : GROUP HUMAN RESOURCES)

    EXECUTIVE (MALAYSIA) ( Department : GROUP HUMAN RESOURCES)

    Dxn2uAlor Setar, Kedah, Malaysia
    Advise the Management / Stakeholders on the Industrial best practices related to industrial relations.Responsible for conducting thorough and impartial investigations into workplace complaints, gri...Show moreLast updated: 30+ days ago
    • Promoted
    Employment Compliance Manager - APAC

    Employment Compliance Manager - APAC

    G-PAlor Setar, Kedah, Malaysia
    Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities.At G-P, we’re d...Show moreLast updated: 23 hours ago
    • Promoted
    Account Partner - All Regions

    Account Partner - All Regions

    OneByZeroKuah, Kedah, Malaysia
    This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries. OnebyZero is a next‑generation Data a...Show moreLast updated: 23 hours ago
    • Promoted
    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Bowtie Life Insurance Company LimitedKuah, Kedah, Malaysia
    Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next gen...Show moreLast updated: 23 hours ago