Customer Service Indonesian Speaker | TECH Graduates ONLY

Overview

Guiding purchase decisions : Advise customers on product inquiries, including comparisons and recommendations. Highlight features and benefits to convince them why a specific product is the perfect fit for their needs.

Troubleshooting electronic woes : Diagnose and resolve customer issues with laptops, watches, earbuds, speakers, TVs, and mobile devices.

Mastering multiple channels : Be a communication whiz, assisting customers via live chat, phone calls, and email.

Responsibilities

• Advise customers on product inquiries, including comparisons and recommendations; highlight features and benefits to justify why a specific product fits their needs.
• Diagnose and resolve customer issues with laptops, watches, earbuds, speakers, TVs, and mobile devices.
• Assist customers via live chat, phone calls, and email across multiple channels.

Qualifications

About Concentrix

Concentrix Corporation (Nasdaq : CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. From more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.

#J-18808-Ljbffr