Claims Support Intern

This role to support the Claim / Customer Experience Team.Organizing and verifying documentation, and maintaining records. The role involves basic administrative tasks, coordinating with internal teams and customers for additional information, and upholding compliance with company policies. It is ideal for detail-oriented individuals with strong organizational skills.

JOB RESPONSIBILITIES :

1. Customer Communication :

• Interact directly with customers through electronic channels (e.g., email, live chat, etc.) to address inquiries and requests.
• Respond promptly to customer inquiries, ensuring resolution within the defined SLA

2. Claim Processing :

3. Documentation and Reporting :

4. Request Handling :

5. Collaboration :

6. Data Protection :

SKILLS AND COMPETENCIES

Job Type : Internship

Contract length : 3 months

Pay : RM1,050.00 per month

Application Question(s) :

Work Location : In person