Support Help Desk Operator

Overview

Westan is a leading value-added distributor of internationally-recognised audiovisual products, representing top commercial and consumer brands across Australia and New Zealand. Our channels span across AV retail specialists, mass retail, education, commercial AV, digital signage, hospitality, telecommunications and more. We have a simple mandate : to achieve great things with our clients and our suppliers that could not otherwise be achieved by any of us alone. To this end, we see ourselves as not just a distributor of great brands but also fundamentally bringing a vertically-integrated skillset to our activities and relationships.

Qualifications & experience

• Basic technical understanding across video, audio, and commercial AV control systems.
• Excellent communication and interpersonal skills.
• Excellent problem-solving skills.
• Ability to work effectively in a small team environment.
• Ability to manage multiple tasks and prioritise effectively.
• Previous experience in technical support or a related field in AV is beneficial.

Tasks & responsibilities

Opportunity to work with leading technology brands.

Ongoing training and development opportunities.

Competitive salary package.

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