Service Support Technician

A Day in Your Life at MKS :

As a Service Support Technician, you will be performing in-house servicing & repair of company products. In this role, you will report to the Service Support Technician Team Lead.

You Will Make an Impact By :

• Perform in-house servicing, repair of company product(s). This job may include participation in aspects related to customer issues, product issues, or other tasks to support the repair depot
• Provide assistance to technical support team on technical and service-related problems
• Diagnose electronics, mechanical, hardware, software and systems failures, using established procedures
• Maintain accurate service records, including repair logs, calibration certificates, and parts usage
• Determine most cost-effective repair / resolution to minimize customer downtime
• Prepare reports for analysis of product failure trends and service ability issues
• Manage inventory of spare parts and tools required for repair work

Skills You Bring :

Preferred Skills : (Optional)

Physical Demands and Working Conditions :

LI-DNI

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and / or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer : diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at : .

If applying for a specific job, please include the requisition number (ex : RXXXX), the title and location of the role