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Information Technology Specialist Korean

DevloITKuala Lumpur, Kuala Lumpur, Malaysia

1 day ago

Job description

Location- Kuala Lumpur (Company will provide VISA, FLIGHT TICKETS)

Onsite Role

Responsibilities

As a technical supporter, you will contact customers via phone, chat and email after making an appointment
You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges
Identify content and performance potentials and advise the customer on the technical integration and improvement of processes
Step-by-step guide to implement the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
With diligence, you track the successes of the customers through constant monitoring

Required skills

You have completed an education in the technical field, already worked as a technical customer consultant (m / f / d) in an agency, in the help desk or as an employee in IT support

You have a minimum of 1 year experience in customer support

Previous experience with social media advertising, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API / SDK integration is welcome

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Outsourcing and Offshoring Consulting

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Technology Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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