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Information Technology Specialist Korean
DevloITKuala Lumpur, Kuala Lumpur, Malaysia2 hari lalu
Penerangan pekerjaanYou have completed an education in the technical field, already worked as a technical customer consultant (m / f / d) in an agency, in the help desk or as an employee in IT support You have a minimum of 1 year experience in customer support Previous experience with social media advertising, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API / SDK integration is welcome Associate Full-time Customer Service Outsourcing and Offshoring Consulting
Location- Kuala Lumpur (Company will provide VISA, FLIGHT TICKETS)
Onsite Role
Responsibilities
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges
- Identify content and performance potentials and advise the customer on the technical integration and improvement of processes
- Step-by-step guide to implement the Conversions API. Instructions for Direct Integration and Integration as a Platform - CAPI Gateway, CAPI Partners, CAPI for Google Tag Manager
- With diligence, you track the successes of the customers through constant monitoring
Required skills
Seniority level
Employment type
Job function
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Technology Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia