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Creator Support Specialist - Spanish - Kuala Lumpur

TeleperformanceKuala Lumpur, Kuala Lumpur, MY

30+ days ago

Job description

Overview

of the Role :

Respond promptly to inquiries from creators, utilizing FAQs and reference materials.
Communicate effectively through various channels, including online Q&A sessions and

documentation.

Gather and document feedback from creators to enhance the overall support program

Manage online communities, including Discord, and foster a positive environment

Assign game development tasks to creators based on project schedules

Clarify task requirements, track progress, and ensure timely delivery

Collaborate with internal teams to implement improvements based on creator feedback

Communicate with the creator to adjust based on internal feedback concerning the deliverables.

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Support Kuala Lumpur • Kuala Lumpur, Kuala Lumpur, MY

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