Supervisor l Retail l ZARA

We are an established fashion group that has acquired the exclusive retail rights to operate stores for top fashion brands including ZARA, Massimo Dutti and Pull & Bear. We invite highly motivated and enthusiastic individuals who adore fashion and thrive on the challenge of working in this high-energy industry to be part of the team.

Supervisor / Section Manager is responsible for consistent operational excellence in the store, supporting the Store Manager to achieve sales targets, positive P&L responsibility and ensuring brand compliance. He / she creates a working environment which encourages brand values, teamwork and delivery of results and exceptional customer service.

What You Will Do

Sales

• Lead by example in customer service, greet customers and give assistance, ensuring standards reflect a strong image for our brands and company.
• Review and analyse sales figures to identify opportunities to develop and drive sales performance at department and BU level.
• Challenge the team to improve performance compared to business and shape the chain using relevant retail metrics.
• Engage with relevant department colleagues to enlist support for local opportunities that deliver sales growth for the store.
• Analyse and demonstrate an understanding of the competition and identify opportunities to exploit at store level.
• Demonstrate an understanding of the customer and challenge team to drive conversion, average basket, UPT and maximise sales.
• Schedule monthly and daily planning for store cover, based on sales trend, week and hours.

Commercial & Visual

Stock Management

Service

Standards & Compliance

Loss Prevention & Cost Control

People

Qualifications

Seniority level : Associate

Employment type : Full‑time

Job function : Product Management and Sales

Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or veteran status.

#J-18808-Ljbffr