Facilitate daily operations of KL & Penang sales office by maintaining compliance with company rules, regulations & policy while optimizing operation cost / expenses.
- Administer Penang sales office’s general facilities and manage its utilities billings. Ensure Capital Appropriation Request submission & asset leasing contract renewal are timely & in order.
- Maintain filing systems and ensure the proper retention, protection, and disposal of records.
- Prepare shipping document / samples / parts for outbound shipment / courier.
- Provide support to staff and management which are not limited to :
compile sales reports for submission to Sales Director;
assist local and foreign staff on business travels, includes arranging for hotel bookings and transportation, as well as facilitating cash advance request;source for customer corporate gift.Involve in GEAR Project including User Application Testing.Provide support to customer, including handling correspondence and preparing documents.Prepare sales quotation on behalf of sales manager / sales rep & submit order package via the system.Work closely with Sales Manager and Product Marketing Department to verify machines pricing and specifications.Prepare the manual quotation for service and training after obtaining pre-approval from Customer Support and Training manager.Work together with Service Manager to ensure accurate & timely billing for service Purchase Order and provide necessary updates to customers.Coordinate warranty Claim for Defect Part replacement (PTR).Provide advices to customers on warranty part (Return Material Requisition) return procedure for repair or new parts replacement and provide necessary updates engineer / customer on PTR status.Assist to submit sales document / form for new customer set up, credit limit increase and payment terms changes / application.Qualifications :
Typically 4-5 years proven experience as an office administrator, office assistant or relevant role.Diploma holder or equivalent.Proficiency with office applications, and aptitude for learning new software and systems.Ability to keep track of multiple tasks simultaneously.Strong verbal and written communication skills in English.Resourceful and independent, able to work with minimum supervision.Company Overview
Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ : KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.
Please refer to the website for more details :
Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
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