VP, Affluent CX & Contact Center Transformation – FlexibleStandard Chartered • Kuala Lumpur, Kuala Lumpur, Malaysia

VP, Affluent CX & Contact Center Transformation – Flexible

Standard Chartered • Kuala Lumpur, Kuala Lumpur, Malaysia

22 hours ago

Job description

An international bank is seeking a dynamic Contact Center Transformation Lead in Kuala Lumpur. This senior role involves enhancing customer service and operational efficiency through technological modernization, leading cross-functional teams, and ensuring regulatory compliance. Ideal candidates will have a strong background in contact center transformation, technology adoption, and a commitment to improving customer experience.

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Transformation • Kuala Lumpur, Kuala Lumpur, Malaysia

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