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Junior / Field Technician

ManpowerGroup MalaysiaSubang Jaya City Council, Selangor, Malaysia

30+ days ago

Job description

Salary : RM3,500

Minimum Qualifications :

0.5 - 2 years’ experience in servicing / deploying computer equipment or a technical school certification is required
Must have proven customer service background
Individual will be knowledgeable of Windows operating system environment
Able to comprehend and follow verbal and written technical instructions and scripts
Qualified resources should have A+ certification or equivalent skill set
Basic Windows troubleshooting will be involved
Certification in various hardware platforms may optionally be required for servicing hardware issues

Break / Fix, Disassembly / Re-assembly, Troubleshooting :

Basic Storage (EQL & MD3xxx)

Desktops / Notebooks / Tablets / Printers

Servers

Switches

Activities / Responsibilities :

Fault diagnosis, basic troubleshooting and ensure effective repair of the products

Delivers upgrades and conversions including replacement of component parts e.g. keyboards, monitors, disks etc.

Escalate calls within given time guidelines

Process paperwork relevant to customer problems / upgrades

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Technician • Subang Jaya City Council, Selangor, Malaysia

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