E-commerce Operations Assistant

Overview

We are seeking an enthusiastic E-commerce Operations Assistant to join our team at ATP Business Solution Sdn Bhd. This full-time position is based in Ipoh, Perak and will play a crucial role in supporting the day-to-day operations of our growing e-commerce business. Responsibilities

Manage and process customer orders, returns and exchanges in a timely and efficient manner Liaise with suppliers and logistics providers to ensure the smooth delivery of products to customers Assist with inventory management and stock control, including monitoring stock levels and placing replenishment orders Provide excellent customer service by responding to inquiries and resolving any issues or complaints Support the creation and updating of product listings and marketing content on our e-commerce platforms Collaborate with the wider team to identify and implement process improvements to enhance operational efficiency

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