Talent.com
This job offer is not available in your country.
Coordinator (Senior Associate), APAC HR Operations

Coordinator (Senior Associate), APAC HR Operations

Bain & CompanyKuala Lumpur, Kuala Lumpur, Malaysia
18 hours ago
Job description

Company Overview

Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 57 offices in 36 countries, and its deep expertise and client roster cross every industry and economic sector.

Department Overview

APAC HR Operations is based in Kuala Lumpur, Malaysia and is part of a globally connected HR Operations function. The HR Operations team supports scalable HR operations for Bain offices located in APAC. The department’s mission is to drive process standardization and centralization across offices to support the company’s continued growth and to maintain its position as the best place to work.

Position Summary

The Coordinator role is to own delivery for specified HR activities and processes in allocated offices. The role is varied, deadline-driven, and demands exceptional time management and attention to detail. This position requires daily use of multiple core Bain systems and applications and may cover all areas of Bain Human Capital operations (Consulting Staff Professional Development, Business Functions HR, Employee Administration, Human Capital Analytics) according to the needs of the supported offices and areas of specialization.

The Coordinator will work independently and remotely from the people supported and therefore, excellent interpersonal skills and the ability to forge strong and successful working relationships without face-to-face interaction is essential. This role requires interactions with HR and Program Management teams, as well as employees, in supported offices, often with competing priorities and deadlines. Therefore, this role requires a strong sense of customer service and an ability to organize and prioritize multiple tasks. The Coordinator will be expected to get up to speed quickly on their dedicated system and demonstrate an understanding of process, how the HR Operations team’s various systems work together, and how the Coordinator’s work impacts the company and its various stakeholders. This role requires an ability to recognize patterns, offer creative solutions, and implement process improvements that benefit the team and its customers.

Essential Functions

Each Coordinator may be assigned to one or several office assignments with a primary focus in one of the following functional areas :

  • HRIS Administration :

Performs data entry for supported offices for all business processes, including contract management, background checks, new hires, job changes and bonus payouts

  • Ensures HR data is error free in advance of payroll deadlines, headcount reporting deadlines, and other major milestones, such as hire and departure dates
  • Drives proactive engagement of local HR teams in supported offices to confirm Workday events are accurate (hires, leaves, transfers, terminations, probation periods)
  • Ensures compensation information is error-free in the HRIS and consistent with data in local payroll systems for supported population / offices
  • Ensures leaves are tracked in the HRIS, according to standards required in each supported office (monitoring returns from leave and contractual leave agreements)
  • Ensures required supporting documents are available and stored in HRIS according to standards in supported offices
  • Performs proactive auditing of information within systems : compensation, LOAs, transfers, terminations, probation periods
  • Responds to requests for Verifications of Employment in a timely fashion
  • Provides data for ad-hoc reporting requests to support various people analytics
  • Provides regular data reporting for customers and stakeholder groups, such as payroll audits and anniversary reports
  • Case Team Survey Update (CTSU) :
  • Ensure survey data is up to date by weekly deadline and surveys are delivered to the correct recipients

  • Ensure timely and thorough delivery of case team survey results, working closely with local offices to ensure dashboards are up to date and operating well
  • Troubleshoot survey questions and issues with employees
  • Time & Absence (T&A) :
  • Responsible for helping customers trouble shoot questions related to time and absence submission and approval in Workday, as well as time & absence company policies

  • Act as main point of contact for T&A support for onboarded offices
  • Provide regular hours and sustainability reporting to Program Management and HR Teams
  • Ensure vacations and absences are routing to the appropriate approvers; help troubleshoot issues and make changes as needed
  • Provide data for ad-hoc data requests to support people and sustainability analyses
  • Qualifications

  • 1-3 years of professional work experience is required, preferably in administrative HR roles
  • Associate or Bachelor’s degree or an equivalent combination of education, training and experience
  • Proficient in using Microsoft Outlook, Word & Internet along with excellent Excel and PowerPoint skills
  • Able to adjust communication approach to audience
  • Experience of working in a demanding environment, preferably professional services or with a blue chip company in an administrative capacity
  • Experience working in ambiguity
  • Excellent written and verbal communication skills
  • Previous use of HRIS systems; Workday experience a plus
  • Able to deal appropriately with highly-confidential information
  • Able to effectively manage time with competing business priorities
  • Able to communicate effectively with all levels
  • Exceptional attention to detail
  • Able to be proactive - and work on own initiative
  • Flexible attitude and team approach
  • Diplomatic, with an appreciation for Partner confidentiality
  • Efficient and accurate
  • Enthusiastic, dedicated, hardworking and committed to meeting deadlines
  • Pleasant and calm even when under pressure
  • An interest in the substance and commercial impact of Bain’s work
  • #J-18808-Ljbffr

    Create a job alert for this search

    Operation Associate • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    • Promoted
    • New!
    Financial Operations Associate - Mandarin Speaking - Remote

    Financial Operations Associate - Mandarin Speaking - Remote

    CXM Direct LLCSepang, Selangor, Malaysia
    CXM is a global broker providing access to Forex, CFDs, and other financial markets.We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, ...Show moreLast updated: 18 hours ago
    • Promoted
    general manager operations

    general manager operations

    Two95 International Inc.Batu Caves, Selangor, Malaysia
    General Manager of Operations to join our team.As the General Manager of Operations, you will be responsible for overseeing and managing all operational aspects of the company.You will work closely...Show moreLast updated: 30+ days ago
    • Promoted
    Institutional Operations Associate

    Institutional Operations Associate

    Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Fresher’s with Chinese (Mandarin) proficiency can apply / a Bachelor’s degree preferred.Should have experience in Finance, Accounts, banking, or the financial service industry.Excellent computer an...Show moreLast updated: 30+ days ago
    • Promoted
    Renewals Associate (APAC Hours)

    Renewals Associate (APAC Hours)

    IPC SystemsKuala Lumpur, Kuala Lumpur, Malaysia
    IPC Systems Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Role : Renewals Associate (APAC Hours).Department : MIS / RRG / Business Ops. Location : Kuala Lumpur, Malaysia.The Renewals Team plays...Show moreLast updated: 1 day ago
    • Promoted
    Associate II - Marketing

    Associate II - Marketing

    USTSepang, Selangor, Malaysia
    Support and enable Marketing department, providing business program marketing support including but not limited to : .Driving the strategy and execution of customized and scalable global partner co-m...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Senior Associate - HR Services-EDA ( Contract)

    Senior Associate - HR Services-EDA ( Contract)

    DHL ExpressPetaling Jaya, Selangor, Malaysia
    Senior Associate - HR Services-EDA (Contract).Provides day-to-day Management Reporting and HRIS data to the business units and / or HR Business Partner and ensure that the Data in the HRIS is accurat...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Coordinator, APAC HR Ops

    Coordinator, APAC HR Ops

    Bain & CompanyKuala Lumpur, Kuala Lumpur, Malaysia
    APAC HR Operations is based in Kuala Lumpur, Malaysia and is part of a globally connected HR Operations function.The HR Operations team supports scalable HR operations for Bain offices located acro...Show moreLast updated: 18 hours ago
    • Promoted
    Data Partner- Math- Chinese - Remote- Global

    Data Partner- Math- Chinese - Remote- Global

    TELUS DigitalKlang City, Selangor, Malaysia
    Data Partner- Math- Chinese - Remote- Global.Join TELUS Digital as a Data Partner to design advanced, domain-specific questions and solutions. The role involves creating challenging problem sets tha...Show moreLast updated: 1 day ago
    • Promoted
    Payroll Risk & Compliance Lead - APAC

    Payroll Risk & Compliance Lead - APAC

    RemoteSubang Jaya, Subang Jaya, Malaysia
    Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.We make it possible for businesses of all sizes to recruit, pay, and manage internatio...Show moreLast updated: 28 days ago
    • Promoted
    Customer Onboarding Associate (APAC)

    Customer Onboarding Associate (APAC)

    SYNNEX CorporationPetaling Jaya, Malaysia
    Customer Onboarding Associate (APAC) page is loaded## Customer Onboarding Associate (APAC)locations : .Petaling Jaya, Malaysiatime type : . Posted Todayjob requisition id : .R43546## • •Job Purpose : • •The p...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Chief Financial Officer

    Chief Financial Officer

    HR Agency Key PeopleKuala Selangor, Kuala Selangor, Malaysia
    An international manufacturing company is looking for an experienced Chief Financial Officer (CFO) to join its senior leadership team in Ukraine. The role has been created as part of strengthening m...Show moreLast updated: 18 hours ago
    HR cum Accounts Associate

    HR cum Accounts Associate

    Two95 International Inc.Cyberjaya, Selangor, MY
    Quick Apply
    We are hiring HR cum Accounting Associate : .Perform accounting and HR duties at our CyberJaya location.Responsible for the administration and human resources duties. Malaysia, Vietnam, Thailand etc)....Show moreLast updated: 9 days ago
    • Promoted
    APAC HR Services Hub Associate

    APAC HR Services Hub Associate

    ChubbKuala Lumpur, Kuala Lumpur, Malaysia
    Chubb Federal Territory of Kuala Lumpur, Malaysia.APAC HR Services Hub Associate.The APAC HR Services Hub Associate focuses primarily on users who use Traditional Chinese as their first language an...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Associate Customer Marketing

    Associate Customer Marketing

    The Hershey CompanySepang, Selangor, Malaysia
    Work Location : Johor, Malaysia.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing adminis...Show moreLast updated: 18 hours ago
    • Promoted
    • New!
    Financial Operations Associate

    Financial Operations Associate

    Shift MarketsSepang, Selangor, Malaysia
    CXM is a global broker providing access to Forex, CFDs, and other financial markets.We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, ...Show moreLast updated: 18 hours ago
    • Promoted
    Senior Supplier Quality Engineer

    Senior Supplier Quality Engineer

    TelecontinentKuala Selangor, Kuala Selangor, Malaysia
    Senior Supplier Quality Engineer.Get AI-powered advice on this job and more exclusive features.This range is provided by Telecontinent. Your actual pay will be based on your skills and experience — ...Show moreLast updated: 28 days ago
    • Promoted
    Senior Associate - HR Services (EDA)

    Senior Associate - HR Services (EDA)

    DHL ExpressPetaling Jaya, Selangor, Malaysia
    Provides day-to-day Management Reporting and HRIS data to the business units and / or HR Business Partner and ensure that the Data in the HRIS is accurate and the reports are generated in a timely ma...Show moreLast updated: 1 day ago
    • Promoted
    HR Services Operations (Talent Acquisition) Associate / Analyst / Senior Analyst

    HR Services Operations (Talent Acquisition) Associate / Analyst / Senior Analyst

    Accenture Southeast AsiaSubang Jaya, Selangor, Malaysia
    HR Services Operations (Candidate Sourcing, Screening and Hiring) Associate / Analyst (English Speaking).HR Services Operations (Candidate Sourcing, Screening and Hiring) Associate / Analyst (Engli...Show moreLast updated: 1 day ago