Recreation Experience Expert - Recreation Attendant

Overview

Recreation Experience Expert - Recreation Attendant at St. Regis Kuala Lumpur. This role supports recreation activities on the property and guides guests in using recreation facilities such as pools, beach, entertainment zone / game-room, fitness center, and child activities center. The position involves promoting a fun and safe environment, providing information, and assisting with events or private functions within recreation facilities.

Responsibilities

• Serve as a key resource for all recreation activities facilitated on the property and provide information to guests about available recreation facilities.
• Encourage, recruit, register, and schedule guests to participate in recreation activities; promote a fun and relaxing atmosphere.
• Explain and enforce the rules and regulations of recreation facilities for guest safety and welfare.
• Observe activity in the recreational facility and respond in accordance with local operating procedures in the event of an emergency.
• Provide cashier services when working in facilities that include point-of-sale transactions.
• Assist with hosting private functions within recreation facilities, including group activities and events.
• Be aware of situations where guests may not safely participate and inform a supervisor / manager.
• Provide assistance to injured guests until arrival of emergency medical services; assist with basic first aid as trained.
• Clean and maintain recreational facilities, equipment, and supplies; report accidents, injuries, and unsafe conditions to management.
• Follow company policies, ensure professional appearance, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests, anticipate service needs, assist individuals with disabilities, and show appreciation to guests.
• Communicate clearly and professionally; handle telephone etiquette and collaborate with team to achieve goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales where applicable.
• Comply with quality assurance expectations and standards; read and verify information in various formats; operate point-of-sale systems.
• Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects; navigate various spaces safely.
• Perform other reasonable duties as requested.

Qualifications

Preferred Qualifications

Required Qualifications

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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