Talent.com
This job offer is not available in your country.
Regional Lead Fraud Risk Strategy Cards (Malaysia / India)

Regional Lead Fraud Risk Strategy Cards (Malaysia / India)

Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia
17 days ago
Job description

Job Summary

This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Strategy

  • Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
  • Provide co-ordination and support in rollout and execution of processes.
  • Manage the processes and activities with current capacity.
  • Ensure that policies and processes are followed
  • Reduce Fraud Losses by way of Timely placement of system parameters.
  • To manage the relationship between country and other team members within Fraud Operations.
  • To provide Guidance to team members on operational issues.
  • Develop and manage a fully-fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks
  • Provide system and information support to all regions across WRB

Business

Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates

  • Stay abreast with industry existing / emerging fraud risks
  • Identify and share industry best practices and work with the businesses for their feasibility and implementation
  • Evaluate latest practices / tools to identify next generation fraud detection system
  • Ensure all FRM policies and procedures in the countries comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
  • Processes

    Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process.

  • Support standardisation, automation and consolidation through re-engineering and process improvement initiatives in the Group.
  • Actively Involve in automation initiatives.
  • Develop and maintain fraud management capabilities, skills and infrastructure that are in compliance with internal policies and external regulations.
  • Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant risk forums and committees
  • Strong collaboration and concerted efforts with key stakeholders / partners (e.g. WRB Risk, Products, Operations, Operational Risk, CFCR, Technology)
  • sharing information on fraud trends and identifying emerging fraud threats
  • leveraging on common tools, information, and processes
  • Regular review with stakeholders across Group and Countries.
  • Sharing of significant fraud MO, root causes and best practices are included in the Global standards.
  • Support and provide feedback / guidance on issues faced within the region through performance review with Country / Regional FRM teams.
  • Ensure Lessons Learned shared with SCB countries on timely manner.
  • Support implementation of the Group Operational Risk Framework in Risk Operations and monitor the operational risk metrics to identify potential control weaknesses.
  • Key Responsibilities

    People & Talent

  • Ensure adequate training (On the Job, soft skill, etc.) is provided to all staff members
  • Ensure that the team members only use systems and access information for which they have authorization and only use the systems and information in ways and for purposes for which they have been authorized.
  • Support identification, engagement and retention of high quality FRM professionals.
  • Ensure that holders of all critical roles are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
  • Risk Management

  • Identify and Monitor fraud threats, vulnerabilities, and risks.
  • Drive and influence enhancement for fraud risk management internal controls.
  • Collaborate with adjunct Risk and Policy Owners in Information & Cyber Security, Credit Risk, Conduct, Anti-Money Laundering and Anti-Bribery & Corruption to deliver collective outcomes.
  • Advise 1LOD, 2LOD and 3LOD stakeholders on fraud risk management.
  • Drive and influence corrective actions on the back of fraud trigger events.
  • Analyses complex reports as revealed by the data and provides fraud risk management insights to decision makers.
  • Develop and implement fraud risk management strategies in response to those insights
  • Governance

  • Embed the Group’s values and code of conduct in Retail Risk Operations to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees’ form part of the culture
  • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Card Fraud Risk Strategy team to achieve the outcomes set out in the Bank’s Conduct Principles : (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.)
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • (Insert local regulator e.g. PRA / FCA prescribed responsibilities and Rationale for allocation).
  • (Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries)
  • Serve as a Director of the Board of (insert name of entities)
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
  • Key stakeholders

  • Internal stakeholders
  • WRB Group / Regional / Country COO
  • WRB Group / Regional / Country Product
  • WRB Group / Regional / Country Business
  • Group / Country Credit Risk
  • Head – Fraud Surveillance
  • Relevant members of Risk Operations management team
  • IT partners supporting Retail Clients business
  • HR team
  • External stakeholders
  • Auditors
  • Associations (Visa, MasterCard, and other Regional / Local forums) and peer Banks
  • Suppliers, vendors and consultants
  • Applicable Regulators and Monetary Authority
  • Other Responsibilities

    Embed Here for good and Group’s brand and values in Card Fraud Risk Strategy; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (Governance, Oversight and Controls : Strong leadership capabilities and management skills, with the ability to deliver effective controls within FRSC through both directly managed and virtual team; Work closely with Senior Leadership and external vendors on projects, incident reporting, and technology implementations; Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus.)

    Skills and Experience

    Functional knowledge about Risk operations

    Card Risk tools usage and functionality

    Analytic tool usage like SAS, R etc

    Functional knowledge of Card Products and Authorisation life cycle

    Qualifications

    CFE, SAS, SQL certifications preferred

    About Standard Chartered

    We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

    Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • What we offer

    In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Regional Strategy • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    • Promoted
    Branch Manager

    Branch Manager

    AFFIN GroupGenting Highlands, Pahang, Malaysia
    Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profit...Show moreLast updated: 2 days ago
    • Promoted
    Asia Portfolio Leader (APL), Industrial Specialties Division Packaging, Safety & Industrial Bus[...]

    Asia Portfolio Leader (APL), Industrial Specialties Division Packaging, Safety & Industrial Bus[...]

    3MSelayang Municipal Council, Selayang Municipal Council, Malaysia
    The area portfolio leader for Asia ISD Packaging will be responsible for driving growth and profitability of the packaging tapes business in Asia through area product marketing leadership role.The ...Show moreLast updated: 2 days ago
    • Promoted
    Senior IGA Consultant

    Senior IGA Consultant

    Kloudynet TechnologiesKlang City, Selangor, Malaysia
    Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Sales Director - Industrial and Smart Energy

    Sales Director - Industrial and Smart Energy

    Celestica Inc.Sepang, Sepang, Malaysia
    Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Sales Director - Industrial and Smart Energy. Remote Employee Europe, SHR, GB.Celestica is dedicated to deli...Show moreLast updated: 14 hours ago
    • Promoted
    • New!
    Division CFO, Trilogy (Remote) - $400,000 / year USD

    Division CFO, Trilogy (Remote) - $400,000 / year USD

    TrilogySeremban, Negeri Sembilan, Malaysia
    Division CFO, Trilogy (Remote) - $400,000 / year USD.Trilogy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Get AI-powered advice on this job and more exclusive features.This range is prov...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Manager - Business Development (Medical Consumables)

    Senior Manager - Business Development (Medical Consumables)

    HartalegaBatu Caves, Selangor, Malaysia
    Mun Global is the global platform for premium healthcare and personal protective products across many markets.This position is responsible for : . Lead and manage the full spectrum of the medical cons...Show moreLast updated: 30+ days ago
    Senior Manager, Credit Risk

    Senior Manager, Credit Risk

    Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Lead, Member Engagement and Experience (MEE) - Europe

    Regional Lead, Member Engagement and Experience (MEE) - Europe

    IFACSepang, Sepang, Malaysia
    Regional Lead, Member Engagement and Experience (MEE) - Europe.During 2024 IFAC shifted its strategic focus to maximizing member value and experience. The Member Value Proposition (MVP) was created ...Show moreLast updated: 2 days ago
    • Promoted
    Head of Research Development & Innovation (RD&I), ASEAN

    Head of Research Development & Innovation (RD&I), ASEAN

    AkzoNobelNilai, Negeri Sembilan, Malaysia
    Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, Internatio...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    AgodaSeremban, Negeri Sembilan, Malaysia
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Show moreLast updated: 2 days ago
    Credit Risk Manager

    Credit Risk Manager

    Agensi Pekerjaan Great Pyramid Sdn BhdKapar, Selangor, Malaysia
    Quick Apply
    Our Client is a Malaysia-based motorcycle hire-purchase financing provider offering quick approvals, flexible 12- 60 month installment plans, and up to 90% financing coverage.They are seeking an ex...Show moreLast updated: 20 days ago
    • Promoted
    Senior Credit Risk Analyst

    Senior Credit Risk Analyst

    RHB Banking GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Develop, review and implement RAC for higher risk sector for Non-Retail Malaysia Operations and Overseas Operations.Identification of new emerging risk in sector other than selected higher risk sec...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Product Manager - AI AdOps Copilot (REMOTE)

    Senior Product Manager - AI AdOps Copilot (REMOTE)

    MonetizeMoreKuala Selangor, Kuala Selangor, Malaysia
    MonetizeMore is a global leader in ad tech, providing solutions that help publishers maximize their ad revenue while maintaining transparency, user trust, and brand safety.We are committed to shapi...Show moreLast updated: 14 hours ago
    • Promoted
    Senior Risk & Safety / CFD Consultant (SME)

    Senior Risk & Safety / CFD Consultant (SME)

    Bureau Veritas North AmericaKuala Lumpur, Kuala Lumpur, Malaysia
    Across all our businesses and countries, each one of our people leaves their mark.Being part of the BV family, is more than just working, it’s being convinced that you. Carry out formal safety asses...Show moreLast updated: 24 days ago
    • Promoted
    E&C Risk Governance Lead

    E&C Risk Governance Lead

    Oman ShellCyberjaya, Selangor, Malaysia
    E&C Risk Governance Lead page is loaded## E&C Risk Governance Leadlocations : Cyberjaya-Wisma Shelltime type : Full timeposted on : Posted Todayjob requisition id : R Selangor, Malaysia • •Job Fa...Show moreLast updated: 2 days ago
    • Promoted
    Manager, Ground Operations Training

    Manager, Ground Operations Training

    Malaysia AirlinesSepang, Selangor, Malaysia
    Manager, Ground Operations Training.The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management....Show moreLast updated: 2 days ago
    • Promoted
    Senior Associate - Credit Risk

    Senior Associate - Credit Risk

    DHL ExpressPetaling Jaya, Selangor, Malaysia
    Senior Associate - Credit Risk.Role Purpose : To ensure Dunning was successfully triggered and Monitor ICCC stop credit process aligning with Collection GSOP and Strategy. Analyse account in ICCC Sto...Show moreLast updated: 24 days ago
    • Promoted
    Country Manager, Thailand

    Country Manager, Thailand

    VinarchyKuala Selangor, Kuala Selangor, Malaysia
    Vinarchy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Vinarchy is seeking a dynamic, commercially savvy Country Manager to lead growth and build the brand presence in Thailand.The port...Show moreLast updated: 2 days ago