Overall Job Objectives :
As a Spa therapist, you will play a crucial role in enhancing our clients' overall hair and scalp health The therapist will be responsible for creating customized treatment plans based on individual client needs, promoting hair and scalp health, and delivering exceptional customer service.
CORE RESPONSIBILITIES :
- Provide scalp treatments, perform professional hair scalp analysis for customers, including shampoo, blow-dry, basic head massage, and related services
- Recommend hair and scalp care products, treatments, and packages to customers.
- Provide the right solution to the customer by consulting, listening and applying technical
know-how
Communicate and advise what is best for the client's interestMaintains spa and treatment room appearance, cleanliness and safety standards according to standard operating proceduresProvide excellent service and create exceptional experiences for customersOther ad-hoc duties as assigned by the companyJOB SPECIFICATIONS :
At least 6 months - 1 year related experience as a Scalp Consultant or in a similar role within the beauty industryProfessional certificate is a plusExcellent customer service & sensitivity to customers' needs and paying attention to details.Positive attitude and cheerfulService oriented and well-groomedAbility to work under pressure in a fast-paced working environmentAble to work on shifting schedules, weekend and public holidayKEY DELIVERABLES :
Deliver head spa treatments (scalp massages, hair treatments, etc.) in a timely, efficient, and professional manner, ensuring client satisfaction.Ensure thorough consultations to accurately assess client needs, offering solutions tailored to their scalp and hair health.Actively promote and recommend hair and scalp care products to clients, contributing to retail sales targets.BENEFITS OF THE ROLE :
Career progression at one of the best salons in Singapore and MalaysiaOpportunities for professional development and trainingEmployee Service Benefits (free hair treatments and services)Leave EntitlementBirthday VoucherFlexible Working Hours & Weekend SnacksJob Type : Full-time
Pay : RM2, RM3,500.00 per month