Restaurant Supervisor

We are seeking an experienced Restaurant Supervisor to join our dynamic team at MyeongDong Topokki Bayan Lepas, located in the vibrant Solaria Square area. As a full-time Restaurant Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our restaurant, providing exceptional customer service and leading your team to success.

What you'll be doing

Supervise and coordinate the work of restaurant staff, including hosts, servers, bartenders, and kitchen staff, to ensure excellent customer service and operational efficiency

Oversee the day-to-day operations of the restaurant, including opening and closing procedures, inventory management, and adherence to safety and hygiene standards

Provide training and support to restaurant staff, ensuring they are well-equipped to deliver a superior dining experience to our customers

Monitor and maintain high standards of food and beverage quality, presentation, and service

Resolve customer inquiries and complaints in a prompt and professional manner

Collaborate with the management team to identify and implement process improvements and cost-saving measures

Assist with scheduling, payroll, and other administrative tasks as needed

What we're looking for

Minimum 2-3 years of experience in a restaurant supervisory or management role

Strong leadership and communication skills, with the ability to motivate and inspire a team

Excellent customer service orientation and problem-solving abilities

Proficient in inventory management, cost control, and financial reporting

Thorough knowledge of food safety regulations and best practices in the hospitality industry

Adaptable to a fast-paced, dynamic work environment

Fluent in English and Bahasa Malaysia

What we offer

Comprehensive medical and dental coverage

Generous annual leave and public holiday entitlements

Opportunities for professional training and development

Discounts on our delicious food and beverages

Vibrant and collaborative company culture

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