ServiceNow Project Manager

Job Summary

We are looking for a dynamic ServiceNow Technical Project Manager who can lead a Greenfield ServiceNow implementation program. The role involves defining project scope, managing budgets and resources, communicating with stakeholders, overseeing project phases, ensuring adherence to methodologies such as Agile and ITIL, managing risks and issues, and guiding the team on techno‑functional aspects of ServiceNow implementation.

Key Responsibilities

• Guide projects from initiation to completion, ensuring alignment with customer needs, technical requirements, and best practices.
• Develop detailed work plans, schedules, and milestones to ensure delivery on time and within budget.
• Serve as a trusted advisor and central point of communication for stakeholders, providing regular status updates and facilitating collaboration.
• Provide technical understanding and support to solution architects and technical consultants to drive project execution.
• Proactively identify, assess, and manage risks and issues to prevent project delays.
• Submit change requests (CRs) and system maintenance logs (SMLs) as part of defined change management.
• Create and maintain project documentation, including project plans, status reports, and closure reports.

ServiceNow Expertise

Education & Certification

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology and Project Management

Industries

Technology, Information and Internet, Software Development, Technology, Information and Media

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